H2H GP Outbound Caller

DescriptionH2H GP Outbound Caller [6 Month expected duration of assignment before review]
Location: Sittingbourne ME10 3SU
Working Hours [Full time, office based]: Monday - Friday: 9:00-17:30
Pay Rate: £11.50 Per Hour
An excellent opportunity has arisen for a GP caller to join our friendly team based in Sittingbourne
Our client manufactures specialist medical food and equipment for enterally [through tubes] fed patients, to improve patient quality of life and meet their nutritional needs
The GP callers support the department to ensure prescriptions are received for patients feeding supplies
This role is for someone who enjoys working as part of a friendly team and wants to make a difference to people's lives
The team works in an open plan office within a modern building
Benefits you'll love:
Free on-site parking
Onsite canteen including a Starbucks station
Onsite gym including a peloton bike
Outside seating areas
Team social events
Access to the Randstad flexible benefits app which includes discounts at major supermarkets, restaurants, coffee shops and cinemas
Access to employee assistance programmes including financial advice and counselling services Full training provided Pay Rate and Hours [Full time]:
37.5 hours a week
Responsibilities:
Requesting prescriptions from GP surgeries via telephone and email
Resolving prescription queries and discrepancies
Working with our in-house pharmacy team to ensure patient orders and submitted and processed
Ensuring patient records are maintained accurately and kept up to date
Manage daily workload as delegated by Team Leader
Dealing with ad hoc administration/operation requests & tasks
Requirements:
Professional and ability to work as part of a team
Experience in customer service preferred but not essential
Competent IT skills and ability to learn new systems
Professional and confident telephone manner
Excellent verbal & written communication skills
Ability to multitask [updating system whilst on the phone, using dual monitors]
Ability to work as part of a team
Randstad acts as an employment business for the supply of temporary workers
Randstad is an Equal Opportunities Employer
By applying for this temporary role your details will be submitted to Randstad
Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Randstad Business Support is acting as an Employment Business in relation to this vacancy
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£12
Sittingbourne, Kent
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Salary Min11.5Salary Max11.5Contract TypeTemporarySalary TypeHourAdded10m 6dID3210958