Jewson Customer Service Advisor - Distribution
Description✓The Role
✓At STARK Group, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo
✓We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work
✓Please note this role can be available both part and full time
✓You'll be working as a Yard/Branch Assistant for the Jewson branch in Denmead
✓We are a leading building materials distributor in Northern Europe
✓We connect suppliers of heavy building materials with the professional craftsmen who build, renovate, and maintain the cities of tomorrow.
✓What's in it for me?
✓First and foremost, we always want to recruit great people that really understand our values and ways of working
✓Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your role within Jewson
✓So if you have a passion for delivering great customer service, always look to put the customer first; can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit!
✓As this role has a strong focus on customer service, we are looking for someone who loves to build relationships with Customers both face to face and over the phone.
✓What will I be doing?
✓A Yard/Branch Assistant is an essential role within the branch network, you will build relationships with Customers and understand their wider requirements in order to maximise sales growth
✓You will be in regular contact with our Customers and therefore you play a huge part in delivering a fantastic customer experience
✓In order to support our customers and deliver a great service you will;
✓Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson Values
✓Develop great relationships with new and existing Customers [both face to face and over the phone], understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
✓Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
✓Keep the branch looking clean and tidy, to make a great first impression on our customers
✓Maintain stock levels, carrying out regular stock counts
✓Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
✓Work with colleagues to suggest opportunities for improvementAre Jewson and Stark an Inclusive employer
✓At STARK Group, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo
✓We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work.
✓The value of equal opportunity is embedded in the way we do business and retain talent groupwide
✓In our commitment to diversity, we welcome everyone with respect and an open mind.
✓We'd love to hear from you, hit apply! And a member of our Internal Recruitment team will be in contact with you Show more →
✓At STARK Group, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo
✓We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work
✓Please note this role can be available both part and full time
✓You'll be working as a Yard/Branch Assistant for the Jewson branch in Denmead
✓We are a leading building materials distributor in Northern Europe
✓We connect suppliers of heavy building materials with the professional craftsmen who build, renovate, and maintain the cities of tomorrow.
✓What's in it for me?
✓First and foremost, we always want to recruit great people that really understand our values and ways of working
✓Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your role within Jewson
✓So if you have a passion for delivering great customer service, always look to put the customer first; can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit!
✓As this role has a strong focus on customer service, we are looking for someone who loves to build relationships with Customers both face to face and over the phone.
✓What will I be doing?
✓A Yard/Branch Assistant is an essential role within the branch network, you will build relationships with Customers and understand their wider requirements in order to maximise sales growth
✓You will be in regular contact with our Customers and therefore you play a huge part in delivering a fantastic customer experience
✓In order to support our customers and deliver a great service you will;
✓Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson Values
✓Develop great relationships with new and existing Customers [both face to face and over the phone], understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
✓Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
✓Keep the branch looking clean and tidy, to make a great first impression on our customers
✓Maintain stock levels, carrying out regular stock counts
✓Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
✓Work with colleagues to suggest opportunities for improvementAre Jewson and Stark an Inclusive employer
✓At STARK Group, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo
✓We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work.
✓The value of equal opportunity is embedded in the way we do business and retain talent groupwide
✓In our commitment to diversity, we welcome everyone with respect and an open mind.
✓We'd love to hear from you, hit apply! And a member of our Internal Recruitment team will be in contact with you Show more →