Operations Manager
Description✓Operations Manager
✓We are pleased to be working with our innovative and globally successful client based in Chelmsford with the recruitment of an operations manager seeking their next challenge to join their growing team.
✓The Operations Manager is trusted to make decisions on Operations policy, Operations procedures, and staffing
✓They will answer to the General Management and the Director and are always looking out for The Company's best interest.
✓This is an exciting opportunity to work within a friendly work environment - for a rapidly growing business!
✓Location: Chelmsford
✓Hours: Monday - Friday 8:30- 5:30pm
✓Salary: £40 - £60k [depending on experience]
✓Type: Permanent
✓Responsibilities:
✓Optimizing the workload of staff, resolving high-priority issues, and working on weekly and monthly reports to be handed to the General Management and Director.
✓Checking of Telex/OBL release authorisation along with daily upkeep of files
✓Advise customers the finer details of failing to provide required clearance/delivery details
✓Manage correct commercial documents for clearance.
✓Handle DUTY & VAT invoices
✓Send pre agreed charges to paying parties
✓Update OP forms regularly
✓Ensure all jobs show profit and in line with expected charges
✓Manage customers delivery expectations and pre-book in advance of ETA
✓Finalising of files and making sure goods are delivered and customer is satisfied
✓Provide tracking reports to supervisor/management/sales or customer when required
✓Regularly check the delivery rates for merchant/line
✓Manage shipment and deliveries
✓Ensure spreadsheets are kept up to date.
✓Knowledge of customs entries for both Imports and Exports
✓Managing team structure, department manuals, as well as internal procedures
✓Resolve critical issues that may arise during the import process, such as delays, damaged goods, or incorrect paperwork for larger VIP and Key Accounts.
✓Develop and implement strategies to streamline the import process and improve efficiency
✓Manage difficult VIP and Key Accounts customer complex requirements, inquiries and complaints which are difficult for other team members to handle in a professional and efficient manner
✓Qualifications:
✓3 Years of management experience in a similar role
✓Bachelor's degree in business, logistics, or related field
✓Demonstrate in-depth knowledge of customs regulations and compliance requirements
✓Two more supervisors trained up to cover Export and Import duties
✓If you are interested in this position, apply online today! If you would like to hear more about this role, please email your CV or call the branch on *[phone number removed]* Unfortunately, due to the high volume of applications, we can only contact shortlisted candidates
✓- Do you know someone looking for a new job? We'd love to hear from your friends, family, and former colleagues
✓If you aren't looking for work but know someone that is, please pass along our details
✓Good people, know good people and we would love to be able to offer our support!
✓Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers
✓The Adecco Group UK & Ireland is an Equal Opportunities Employer.
✓By applying for this role your details will be submitted to Adecco
✓Our Candidate Privacy Information Statement explaining how we will use your information is available on our website Show more →
✓We are pleased to be working with our innovative and globally successful client based in Chelmsford with the recruitment of an operations manager seeking their next challenge to join their growing team.
✓The Operations Manager is trusted to make decisions on Operations policy, Operations procedures, and staffing
✓They will answer to the General Management and the Director and are always looking out for The Company's best interest.
✓This is an exciting opportunity to work within a friendly work environment - for a rapidly growing business!
✓Location: Chelmsford
✓Hours: Monday - Friday 8:30- 5:30pm
✓Salary: £40 - £60k [depending on experience]
✓Type: Permanent
✓Responsibilities:
✓Optimizing the workload of staff, resolving high-priority issues, and working on weekly and monthly reports to be handed to the General Management and Director.
✓Checking of Telex/OBL release authorisation along with daily upkeep of files
✓Advise customers the finer details of failing to provide required clearance/delivery details
✓Manage correct commercial documents for clearance.
✓Handle DUTY & VAT invoices
✓Send pre agreed charges to paying parties
✓Update OP forms regularly
✓Ensure all jobs show profit and in line with expected charges
✓Manage customers delivery expectations and pre-book in advance of ETA
✓Finalising of files and making sure goods are delivered and customer is satisfied
✓Provide tracking reports to supervisor/management/sales or customer when required
✓Regularly check the delivery rates for merchant/line
✓Manage shipment and deliveries
✓Ensure spreadsheets are kept up to date.
✓Knowledge of customs entries for both Imports and Exports
✓Managing team structure, department manuals, as well as internal procedures
✓Resolve critical issues that may arise during the import process, such as delays, damaged goods, or incorrect paperwork for larger VIP and Key Accounts.
✓Develop and implement strategies to streamline the import process and improve efficiency
✓Manage difficult VIP and Key Accounts customer complex requirements, inquiries and complaints which are difficult for other team members to handle in a professional and efficient manner
✓Qualifications:
✓3 Years of management experience in a similar role
✓Bachelor's degree in business, logistics, or related field
✓Demonstrate in-depth knowledge of customs regulations and compliance requirements
✓Two more supervisors trained up to cover Export and Import duties
✓If you are interested in this position, apply online today! If you would like to hear more about this role, please email your CV or call the branch on *[phone number removed]* Unfortunately, due to the high volume of applications, we can only contact shortlisted candidates
✓- Do you know someone looking for a new job? We'd love to hear from your friends, family, and former colleagues
✓If you aren't looking for work but know someone that is, please pass along our details
✓Good people, know good people and we would love to be able to offer our support!
✓Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers
✓The Adecco Group UK & Ireland is an Equal Opportunities Employer.
✓By applying for this role your details will be submitted to Adecco
✓Our Candidate Privacy Information Statement explaining how we will use your information is available on our website Show more →