Transport Operator
Description✓Menzies Distribution are currently recruiting for an experienced Transport Operator to work out of our depot in Biggleswade on a full-time, permanent basis.
✓As Transport Operator, you will be responsible for overseeing all aspects of the distribution and despatch process, including customer service and administration.
✓Full-time, permanent
✓4 on 4 off shift pattern, 42 hours per week
✓6am until 6pm
✓Biggleswade
✓Transport Operator duties:
✓Maintenance and Management of the Transport Management System [TMS].
✓Ensure effective and efficient use of driver and vehicle resources.
✓Ensuring customer requirements are administered in a timely, controlled and recorded manner.
✓Liaise, support and develop effective working relationships with internal and external customers and suppliers.
✓Promote effective and efficient standards of work, in order to comply with transport legislation, company policy and Health & Safety legislation.
✓Promotion and adherence to site policy and procedure.
✓Managing Driver hours, WTD rules.
✓To carry out investigations or incident reports in relation to any vehicle incidents when necessary.
✓Ensure all agency drivers are inducted correctly and Compliance is monitored.
✓· Manage tachograph infringements to ensure full compliance.
✓Manage driver briefing / de-briefing including downloading driver digicards.
✓Co-ordinate drivers including managing holiday and sickness cover.
✓Query investigation and resolution.
✓Preparing and submitting various KPI reports.
✓Record, monitor & be proactive in achieving improved fuel efficiency and better MPG.
✓Writing and issuing of any driver procedures and site processes.
✓Cross functional interaction [Warehouse / Drivers or Contractors / Customers].
✓Undertake any other duties that are reasonably requested.
✓Participation in project work.
✓Transport Operator candidate requirements:
✓Good communication skills are essential with the ability to express empathy with customers
✓Excellent written and verbal skills are essential.
✓Experience resolving disputes in a fair and calm manner and be able to identify issues, which could potentially become problematic and avoid situations arising.
✓Report writing on Customer Service activity and proposed recommendations on how improvements could be made for the benefit of the company and its customers.
✓planning or scheduling experience
✓Knowledge of Drivers Hours, Tachograph and WTD legislation.
✓Knowledge of Health & Safety.
✓Knowledge of transport systems.
✓Strong negotiating skills.
✓Ability to grasp new ideas, develop and assist in implementing better working practices and methods.
✓Company benefits:
✓Pension Scheme
✓Cycle2Work scheme
✓Employee Assistance Program
✓SPIRIT Awards - Peer to Peer recognition Show more →
✓As Transport Operator, you will be responsible for overseeing all aspects of the distribution and despatch process, including customer service and administration.
✓Full-time, permanent
✓4 on 4 off shift pattern, 42 hours per week
✓6am until 6pm
✓Biggleswade
✓Transport Operator duties:
✓Maintenance and Management of the Transport Management System [TMS].
✓Ensure effective and efficient use of driver and vehicle resources.
✓Ensuring customer requirements are administered in a timely, controlled and recorded manner.
✓Liaise, support and develop effective working relationships with internal and external customers and suppliers.
✓Promote effective and efficient standards of work, in order to comply with transport legislation, company policy and Health & Safety legislation.
✓Promotion and adherence to site policy and procedure.
✓Managing Driver hours, WTD rules.
✓To carry out investigations or incident reports in relation to any vehicle incidents when necessary.
✓Ensure all agency drivers are inducted correctly and Compliance is monitored.
✓· Manage tachograph infringements to ensure full compliance.
✓Manage driver briefing / de-briefing including downloading driver digicards.
✓Co-ordinate drivers including managing holiday and sickness cover.
✓Query investigation and resolution.
✓Preparing and submitting various KPI reports.
✓Record, monitor & be proactive in achieving improved fuel efficiency and better MPG.
✓Writing and issuing of any driver procedures and site processes.
✓Cross functional interaction [Warehouse / Drivers or Contractors / Customers].
✓Undertake any other duties that are reasonably requested.
✓Participation in project work.
✓Transport Operator candidate requirements:
✓Good communication skills are essential with the ability to express empathy with customers
✓Excellent written and verbal skills are essential.
✓Experience resolving disputes in a fair and calm manner and be able to identify issues, which could potentially become problematic and avoid situations arising.
✓Report writing on Customer Service activity and proposed recommendations on how improvements could be made for the benefit of the company and its customers.
✓planning or scheduling experience
✓Knowledge of Drivers Hours, Tachograph and WTD legislation.
✓Knowledge of Health & Safety.
✓Knowledge of transport systems.
✓Strong negotiating skills.
✓Ability to grasp new ideas, develop and assist in implementing better working practices and methods.
✓Company benefits:
✓Pension Scheme
✓Cycle2Work scheme
✓Employee Assistance Program
✓SPIRIT Awards - Peer to Peer recognition Show more →