Field Service Engineer

DescriptionRole:
As a Field Service Engineer you will have contact with customers in analytical laboratories
You will be concentrating on installations, PM servicing, breakdowns, customer support, and troubleshooting
We require someone willing to learn about new software and hardware with the ability to adapt to challenges.
You should be able to:
Liaise with customers and colleagues in the site planning process prior to installation Inspect, install, set up test and achieve specifications of systems and accessories at customer sites, and deliver basic operator training
Carry out breakdown and planned preventative maintenance at customers sites
Provide fault finding technical support and assistance to customers and to colleagues
Carry out procedures necessary to validate systems to certifiable standards Frequent travel within the UK & Ireland which is an essential part of the job Provide additional support for the Sales team; running samples, producing reports for customers in a timely manner plus method development
Work on own initiative and troubleshoot under pressure Have confidence in writing technical reports and deliver to customers in a timely manner
Self-motivation and a willingness to work with others toward a shared goal
The ability to contribute to a team effort, yet to accept responsibility for an individual role within the team
Excel at continual learning in a rapidly advancing technological areaWe are looking for a motivated individual with the following background:
A professional image and a very high standard of personal presentation
Minimum qualifications: HNC/HND Level 4 or equivalent required.
First hand experience of a laboratory environment Fluent in English Focussed, self-motivated and a team player
Excellent communication skills Willing to travel Excellent IT skills
A current driving licence valid in UK
Ability to read, understand and interpret electronic drawings
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy
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Negotiable
Tyne and Wear
Image
Contract TypePermanentAdded1y 7dID2894338