Service Engineer Field Based
Description✓Provide technical expertise in fault finding and repairs across a varied selection of PC/Network based and analogue security systems with a working knowledge of different high-end software packages.
✓Provide technical expertise in fault finding and repair with a variety of CCTV operating systems from small scale CCTV systems to large Multi-site installations with PC Based Digital Recorders
✓To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults
✓Liaise with higher grade engineers where required.
✓Provide emergency solutions when operating out of hours as specified on the departmental rota [currently 1 in 4]
✓Collaborate with all parts of the business to ensure that the agreed scope of works is delivered in line with the customer’s expectations.
✓Participate in team meetings and actively contribute towards the business’ activities.
✓Strive to maximize personal development and performance and take active part in performance reviews and personal development plans
✓Maintain up to date technical knowledge through internal and external training provision.
✓Operate according to the requirements of business-specific applications and processes and the broad application environments [e.g., order submission, stock control, timesheet submission, job closing, etc.].
✓Callout responsibilities 1 in 5
✓NVQ 3 in Electronic Security or equivalent proven experience [4+ Years] Knowledge of Access control / CCTV / Intercom / Intruder systems.
✓Knowledge of Windows Operating Systems.
✓Knowledge of digital electronics principles and systems Health and Safety.
✓Good knowledge of Access control / CCTV / Intercom / Intruder systems.
✓Good knowledge surrounding digital electronics and electrical systems Microsoft OS knowledge.
✓Working knowledge of TCP/IP and other network fundamentals of UFE’s [Unified Front End].
✓Excellent communication skills – Written and Verbal.
✓Excellent communication skills – written and verbal with a can-do/will-do attitude
✓Flexible and able to work as part of a team essential with a proven record of great customer service and the ability to manage time and workload independently Show more →
✓Provide technical expertise in fault finding and repair with a variety of CCTV operating systems from small scale CCTV systems to large Multi-site installations with PC Based Digital Recorders
✓To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults
✓Liaise with higher grade engineers where required.
✓Provide emergency solutions when operating out of hours as specified on the departmental rota [currently 1 in 4]
✓Collaborate with all parts of the business to ensure that the agreed scope of works is delivered in line with the customer’s expectations.
✓Participate in team meetings and actively contribute towards the business’ activities.
✓Strive to maximize personal development and performance and take active part in performance reviews and personal development plans
✓Maintain up to date technical knowledge through internal and external training provision.
✓Operate according to the requirements of business-specific applications and processes and the broad application environments [e.g., order submission, stock control, timesheet submission, job closing, etc.].
✓Callout responsibilities 1 in 5
✓NVQ 3 in Electronic Security or equivalent proven experience [4+ Years] Knowledge of Access control / CCTV / Intercom / Intruder systems.
✓Knowledge of Windows Operating Systems.
✓Knowledge of digital electronics principles and systems Health and Safety.
✓Good knowledge of Access control / CCTV / Intercom / Intruder systems.
✓Good knowledge surrounding digital electronics and electrical systems Microsoft OS knowledge.
✓Working knowledge of TCP/IP and other network fundamentals of UFE’s [Unified Front End].
✓Excellent communication skills – Written and Verbal.
✓Excellent communication skills – written and verbal with a can-do/will-do attitude
✓Flexible and able to work as part of a team essential with a proven record of great customer service and the ability to manage time and workload independently Show more →