After Sales Engineer
Description✓After Sales Engineer carries out various activities related to technical support for distributors and partners in territories in charge, which is related to air conditioning and refrigeration, cooperating with service/design section and with factory service section report to General Manager in the Technical Division.
✓The job holder will do various services for products for customers [providing service on site, commissioning of product, and creating presentation]
✓The engineer is required to continuously develop their knowledge in technical specification of products
✓The activities include planning service for new products, instructing service methods and promoting new products.
✓Main Duties:
✓Technical support to distributors/ customers
✓Respond to technical inquiries by e-mail or phone without any delays Investigate the unit troubles/claims
✓Visit the site for commissioning / trouble shooting for customers/distributors Visit distributors'/ customers' office to provide response{s] to their inquiries Check the drawing of projects {unit/ pipe/ electrical installation], setting, and check the operation data
✓Submit reports for technical supports for site visits
✓Support spare parts activities for the operation team to improve spare parts delivery
✓Survey the market information for new products
✓Benchmark competitors' new products continuously and making comparisons;
✓Survey relevant standards / regulations / EU directives;
✓Visit exhibitions to investigate new products / market information;
✓Attend relevant seminars / meetings relating to heat pump industry associations
✓Required Qualifications:
✓* Degree in Engineering or equivalent
✓Experience, knowledge and skills:
✓Technical experience in air conditioning and/or refrigeration manufactures/distributors
✓Knowledge in refrigeration cycle; commercial refrigeration system; VRF system; chiller system; building management system; EU regulations/ directives related to air conditioning / refrigeration
✓Strong interpersonal and communications skills
✓Fluent English, both oral and written
✓Strong communication skills
✓Strong problem solving skills
✓Knowledge of other European language[s] could be beneficial
✓Advance knowledge in Microsoft [Windows, Word, Excel, PowerPoint]
✓Create and carry out presentations;
✓Business trips across Europe with a short notice will be required
✓Status to travel Europe without visa is required.Please apply now if you have the relevant experience
✓Thank you.
✓Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy
✓Parkside Recruitment is an Equal Opportunities Employer Show more →
✓The job holder will do various services for products for customers [providing service on site, commissioning of product, and creating presentation]
✓The engineer is required to continuously develop their knowledge in technical specification of products
✓The activities include planning service for new products, instructing service methods and promoting new products.
✓Main Duties:
✓Technical support to distributors/ customers
✓Respond to technical inquiries by e-mail or phone without any delays Investigate the unit troubles/claims
✓Visit the site for commissioning / trouble shooting for customers/distributors Visit distributors'/ customers' office to provide response{s] to their inquiries Check the drawing of projects {unit/ pipe/ electrical installation], setting, and check the operation data
✓Submit reports for technical supports for site visits
✓Support spare parts activities for the operation team to improve spare parts delivery
✓Survey the market information for new products
✓Benchmark competitors' new products continuously and making comparisons;
✓Survey relevant standards / regulations / EU directives;
✓Visit exhibitions to investigate new products / market information;
✓Attend relevant seminars / meetings relating to heat pump industry associations
✓Required Qualifications:
✓* Degree in Engineering or equivalent
✓Experience, knowledge and skills:
✓Technical experience in air conditioning and/or refrigeration manufactures/distributors
✓Knowledge in refrigeration cycle; commercial refrigeration system; VRF system; chiller system; building management system; EU regulations/ directives related to air conditioning / refrigeration
✓Strong interpersonal and communications skills
✓Fluent English, both oral and written
✓Strong communication skills
✓Strong problem solving skills
✓Knowledge of other European language[s] could be beneficial
✓Advance knowledge in Microsoft [Windows, Word, Excel, PowerPoint]
✓Create and carry out presentations;
✓Business trips across Europe with a short notice will be required
✓Status to travel Europe without visa is required.Please apply now if you have the relevant experience
✓Thank you.
✓Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy
✓Parkside Recruitment is an Equal Opportunities Employer Show more →