Factor Sales Advisor
Description✓Exciting New new roles , 4 x Factor Sales Advisor roles available
✓Based in - Smethwick B66 1RD
✓Hours - 8AM - 5PM Mon / Friday
✓Salary - £25,000 per annum
✓Job Duties
✓Complete telephone and email sales enquiries
✓Deal with customer queries efficiently and effectively or escalate where necessary
✓Input customer orders and raise delivery notes to ensure or escalate order delivery
✓Arrange the collection of returning goods from customer premises
✓Upon request update customer order delivery status including live and outstanding deliveries
✓Ensure the accurate completion of paperwork including delivery paperwork and QHSE documentation
✓Monitoring customer repair jobs through the workshop and maintain customer communication throughout
✓Assist is populating and maintaining Central customer database [CRM]
✓Actively premote all company services and participation in sales promotions
✓Be flexible and willing to undertake tasks and roles eg parts and service and sales
✓Raise any concerns with the head of factor sales and when necessary
✓Provide ideas for continous customer improvements
✓Requirements /experience
✓Proven experience working within a fast paced telephone sales environment
✓Proficiency in MS Office [MS Excel and MS Outlook in particular
✓A basic technical understanding of the products and services offered by carwood motor units limited
✓Experience working with cataloguing software such as tecdoc, MAM autocat + Partslink24
✓Proven experience to work as part of a team
✓Attention to detail and problem solving skills
✓Excellent written and verbal communication skills
✓strong organisational skills and the ability to multitask
✓Displays a good attitude towards work and the aims and objectives of the company
✓Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO [UK] Limited, Marks Sattin [UK] Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited
✓We are committed to protecting the privacy of all of our candidates and clients
✓Following some recent changes to data protection laws we have updated our Privacy Policy
✓To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website Show more →
✓Based in - Smethwick B66 1RD
✓Hours - 8AM - 5PM Mon / Friday
✓Salary - £25,000 per annum
✓Job Duties
✓Complete telephone and email sales enquiries
✓Deal with customer queries efficiently and effectively or escalate where necessary
✓Input customer orders and raise delivery notes to ensure or escalate order delivery
✓Arrange the collection of returning goods from customer premises
✓Upon request update customer order delivery status including live and outstanding deliveries
✓Ensure the accurate completion of paperwork including delivery paperwork and QHSE documentation
✓Monitoring customer repair jobs through the workshop and maintain customer communication throughout
✓Assist is populating and maintaining Central customer database [CRM]
✓Actively premote all company services and participation in sales promotions
✓Be flexible and willing to undertake tasks and roles eg parts and service and sales
✓Raise any concerns with the head of factor sales and when necessary
✓Provide ideas for continous customer improvements
✓Requirements /experience
✓Proven experience working within a fast paced telephone sales environment
✓Proficiency in MS Office [MS Excel and MS Outlook in particular
✓A basic technical understanding of the products and services offered by carwood motor units limited
✓Experience working with cataloguing software such as tecdoc, MAM autocat + Partslink24
✓Proven experience to work as part of a team
✓Attention to detail and problem solving skills
✓Excellent written and verbal communication skills
✓strong organisational skills and the ability to multitask
✓Displays a good attitude towards work and the aims and objectives of the company
✓Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO [UK] Limited, Marks Sattin [UK] Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited
✓We are committed to protecting the privacy of all of our candidates and clients
✓Following some recent changes to data protection laws we have updated our Privacy Policy
✓To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website Show more →