Field Service Technician
Description✓Change your job, change your workplace, change your future...
✓We are actively building diverse teams and welcome applications from everyone
✓Role: Field Service Technician
✓Located: Field Based - Kent
✓Package: To £31,000 Basic, excellent car allowance or company vehicle, strong company bonus, large company benefits and great access to personal development
✓About Ricoh:
✓Ricoh is a global technology business
✓As a company born in print, we design and manufacture graphic solutions that transform communications
✓To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.
✓Everything we do is designed to help individuals achieve fulfilment through work
✓Through technology, we make work smarter and more creative
✓Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.
✓Find out more about
✓What you will be doing...
✓To provide a technical service to customers, including installation, maintenance and repair of equipment
✓To ensure customers receive a satisfactory service in line with agreed service level agreements.
✓To maximise revenue by identifying potential business and professional service opportunities, whilst carrying out day-to-day duties.
✓Management and control of vehicle stock, to improve first time fix levels to customers, and to minimise stock losses.
✓You will ideally have...
✓Excellent knowledge of electrical/ mechanical engineering,
✓
✓Good product Print knowledge,
✓
✓Proven fault-finding technique,
✓
✓IT literate,
✓
✓Excellent Interpersonal and customer handling skills,
✓
✓Excellent knowledge of Company Service procedures.
✓We receive a high volume of applications for our roles, so we encourage you to apply as soon as possible
✓In return for your commitment, you can expect...
✓We’re looking for individuals with values and causes, strengths and weaknesses, passions and ideas
✓Bring your unique energy, and we’ll match it with opportunities to create the future.
✓In return for your commitment, we can offer you:
✓working in line with role requirements
✓
✓An
✓
✓Excellent package with solid basic, strong bonus and company benefits including:
✓
✓A competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme
✓
✓Flexible retirement plan
✓
✓to support your physical, emotional and financial health including Employee Assistance Programme, financial protection, life cover and will writing, medical protection, gym, travel and retail discounts, and more.
✓
✓Company car / car allowance [role-specific], cycle to work scheme
✓Opportunity to join a global company
✓Life at Ricoh:
✓Ricoh’s Core Values
✓Our values encourage us to constantly improve and contribute to the wellbeing of all stakeholders, including our customers, employees and society.
✓For our leaders, we deliver training and mentorship to ensure our managers can positively contribute to our company culture, with inclusive behaviours that are aligned to our values.
✓Be part of something bigger
✓touches every part of our organisation: from manufacturing to distribution, business sites to recycling, and how we support our customers.
✓By working with Ricoh, you choose to work for a company that cares about its impact on the planet and takes steps to reduce it each year
✓We have a number of
✓You can read more about our work toward the UN's 17 Sustainable Development Goals .
✓We are an equal opportunities employer
✓We are an equal opportunities employer
✓We are open to discussing adjustments to the recruitment process if needed
✓No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
✓Striving for inclusion and diversity isn’t just the right thing to do
✓Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers.
✓To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs Show more →
✓We are actively building diverse teams and welcome applications from everyone
✓Role: Field Service Technician
✓Located: Field Based - Kent
✓Package: To £31,000 Basic, excellent car allowance or company vehicle, strong company bonus, large company benefits and great access to personal development
✓About Ricoh:
✓Ricoh is a global technology business
✓As a company born in print, we design and manufacture graphic solutions that transform communications
✓To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.
✓Everything we do is designed to help individuals achieve fulfilment through work
✓Through technology, we make work smarter and more creative
✓Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.
✓Find out more about
✓What you will be doing...
✓To provide a technical service to customers, including installation, maintenance and repair of equipment
✓To ensure customers receive a satisfactory service in line with agreed service level agreements.
✓To maximise revenue by identifying potential business and professional service opportunities, whilst carrying out day-to-day duties.
✓Management and control of vehicle stock, to improve first time fix levels to customers, and to minimise stock losses.
✓You will ideally have...
✓Excellent knowledge of electrical/ mechanical engineering,
✓
✓Good product Print knowledge,
✓
✓Proven fault-finding technique,
✓
✓IT literate,
✓
✓Excellent Interpersonal and customer handling skills,
✓
✓Excellent knowledge of Company Service procedures.
✓We receive a high volume of applications for our roles, so we encourage you to apply as soon as possible
✓In return for your commitment, you can expect...
✓We’re looking for individuals with values and causes, strengths and weaknesses, passions and ideas
✓Bring your unique energy, and we’ll match it with opportunities to create the future.
✓In return for your commitment, we can offer you:
✓working in line with role requirements
✓
✓An
✓
✓Excellent package with solid basic, strong bonus and company benefits including:
✓
✓A competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme
✓
✓Flexible retirement plan
✓
✓to support your physical, emotional and financial health including Employee Assistance Programme, financial protection, life cover and will writing, medical protection, gym, travel and retail discounts, and more.
✓
✓Company car / car allowance [role-specific], cycle to work scheme
✓Opportunity to join a global company
✓Life at Ricoh:
✓Ricoh’s Core Values
✓Our values encourage us to constantly improve and contribute to the wellbeing of all stakeholders, including our customers, employees and society.
✓For our leaders, we deliver training and mentorship to ensure our managers can positively contribute to our company culture, with inclusive behaviours that are aligned to our values.
✓Be part of something bigger
✓touches every part of our organisation: from manufacturing to distribution, business sites to recycling, and how we support our customers.
✓By working with Ricoh, you choose to work for a company that cares about its impact on the planet and takes steps to reduce it each year
✓We have a number of
✓You can read more about our work toward the UN's 17 Sustainable Development Goals .
✓We are an equal opportunities employer
✓We are an equal opportunities employer
✓We are open to discussing adjustments to the recruitment process if needed
✓No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
✓Striving for inclusion and diversity isn’t just the right thing to do
✓Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers.
✓To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs Show more →