Front of House Assistant

DescriptionFront of House Assistant
This is a great opportunity to work onsite at a modern luxury student accommodation site in Canterbury, on an interim basis over the busy summer period.
You will be responsible for promoting this stylish new building and networking with local students to help the team to achieve 100% occupancy.
This is a full time role working from 5th June 2023 - 15th October 2023.
Key Tasks:
Conducting tours and viewings of the property

Responding to all new enquiries through all mediums, including emails, online chat and phone calls ensuring that these are answered within a timely and professional manner

Building and maintaining relationships with local universities and sending regular marketing materials and availability updates

Conduct regular leaflet drops throughout the town and encourage visitors to the site

Follow up on all interest and ensure that all sales opportunities are explored

Engage with letting agents and international agents to secure bookings

Process new applications within timescales given

Undertaking regular inspections of the show flat and ensure this is set up according to standard

Keep up to date with room prices and special offers to provide accurate information to potential residents.

Ensuring there is always enough marketing material onsite.

Supporting with the creation and maintenance of Social media channels and

Work closely with the marketing team to ensure that the target audience is being reached

Keep up to date with competitor activities.
Knowledge and Skills:
A friendly and welcoming approach and the ability to cooperate well with all students and clients in a professional, respectful and friendly manner.

Great skills with Social media, being able to post adverts and stream online on all used social media platforms.

Confidence with setting up and hosting events for students to increase engagement and encourage re-bookings.

Excellent rapport building abilities.

Sales focussed and highly proactive approach.

High standards of dress and presentation.

Ability to remain calm during difficult situations or in a very busy environment.

Excellent interpersonal skills, including a pleasant telephone manner.

Good administrative skills and the ability to use emails, phones and various systems.

A positive and enthusiastic attitude with a strong focus on customer service
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£11
Canterbury
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Salary Min10.5Salary Max10.5Contract TypeContractSalary TypeHourAdded1y 1m 6dID2817944