Head Receptionist

DescriptionAre you looking for the next step up in your career or just a new opportunity? I am currently recruiting for a Head Receptionist at an established venue based in the Worcester area.  
My client is looking for an enthusiastic, reliable Head Receptionist to support the Front Office Manager with the smooth running of the reception desk, ensuring excellent customer service is delivered at all times.
As Head Receptionist, your main duties would include – 
Checking guests in and out ensuring all the correct procedures are followed
Dealing with guest requests, enquiries and problems or complaints in a timely manner
Liaising with other departments and maximising the occupancy of the hotel at all times
Completing weekly rotas and training and development of the team
Taking payments for guest accounts, restaurant bills, balancing and banking the money and PDQ at the end of every shift
As Head Receptionist, you will –  
Have at least 2 years’ experience working in a hotel reception environment
Be reliable and hardworking  
Be committed and flexible with shift patterns
Have guest satisfaction at the heart of what you do
Have good communication skills
As Head Receptionist, you will be working 40 hours per week on any 5 days out of 7 including early shifts, evening shifts and weekends and will be paid a salary of up to £23,000 per annum. Experience using Rezlynx would be an advantage.
Please apply for this Head Receptionist role if you have the relevant skills and experience
Show more →
£23,000
Worcester
Image
Salary Min22000Salary Max23000Contract TypePermanentSalary TypeAnnumAdded11m 27dID2815589