Receptionist
Description✓Restaurant receptionist [Full-time]
✓Michelin-starred restaurant Marcus is looking for a passionate full time Receptionist who wants to be part of our award-winning team.
✓As one of London’s most acclaimed restaurants, Marcus delivers Michelin-starred cooking in a relaxed and contemporary space
✓We are passionate about supporting and employing the next generation of talent and are led by an ambassador for British cooking, Marcus Wareing.
✓We are a small and friendly team who thrive on a passion for fine food and wine and exceptional customer service
✓We know that our restaurant is defined by our people, so we are dedicated to investing in your long-term career development and success, equipping you with all the tools to progress professionally.
✓We are looking for someone to join our front of house team, supporting the seamless running of the restaurant by providing a highly efficient and effective service, ensuring standards are maintained and guests’ needs are anticipated.
✓What you’ll be doing in the role:
✓* Welcoming guests, assisting them and seeing to their needs
✓* Deliver an exceptional service to ensure guests have a memorable experience
✓* Engage appropriately with guests, seating them at the appropriate table and communicating all requests and booking notes to the rest of the team
✓* Ensure all reception duties are fulfilled, including answering the phone and emails
✓* Making and updating reservations and allocating them to a suitable table accordingly
✓* Monitoring email inbox during the shift and handling guest requests in a timely and professional manner
✓* Participate in training and development to maintain and increase knowledge
✓* Work effectively and flexibly with other team members, contributing to the overall success of the front of house team
✓* You will be working 45 hours per week, Tuesday to Saturday
✓What we’re looking for:
✓* Previous restaurant experience in London
✓* Excellent communication skills, both via email and telephone, with good attention to detail
✓* Ability to engage with guests, ensuring a positive first and last impression of the restaurant
✓* Ability to arrange reservations in a professional, efficient manner
✓* Outgoing personality with a passion to deliver
✓* Enthusiastic, quick thinking with a can-do attitude
✓* Knowledge of the reservations platform SevenRooms
✓* Experience with Collins & OpenTable will be beneficial but not essential as full training will be given
✓* Must be available to work evenings and weekends
✓What we offer:
✓* Amazing career development opportunities
✓* Regular days off
✓* Free staff meals while on duty
✓* Paid overtime
✓* Perbox app with retail discounts on hundreds of famous brands, gym membership discounts and much more
✓* Confidential helpline access for financial, legal advice and mental health
✓* Employee assistance program through Hospitality Action
✓* Employee discount for restaurant bookings
✓* Recommend a friend cash reward
✓If you think that this could be for you, we look forward to hearing from you Show more →
✓Michelin-starred restaurant Marcus is looking for a passionate full time Receptionist who wants to be part of our award-winning team.
✓As one of London’s most acclaimed restaurants, Marcus delivers Michelin-starred cooking in a relaxed and contemporary space
✓We are passionate about supporting and employing the next generation of talent and are led by an ambassador for British cooking, Marcus Wareing.
✓We are a small and friendly team who thrive on a passion for fine food and wine and exceptional customer service
✓We know that our restaurant is defined by our people, so we are dedicated to investing in your long-term career development and success, equipping you with all the tools to progress professionally.
✓We are looking for someone to join our front of house team, supporting the seamless running of the restaurant by providing a highly efficient and effective service, ensuring standards are maintained and guests’ needs are anticipated.
✓What you’ll be doing in the role:
✓* Welcoming guests, assisting them and seeing to their needs
✓* Deliver an exceptional service to ensure guests have a memorable experience
✓* Engage appropriately with guests, seating them at the appropriate table and communicating all requests and booking notes to the rest of the team
✓* Ensure all reception duties are fulfilled, including answering the phone and emails
✓* Making and updating reservations and allocating them to a suitable table accordingly
✓* Monitoring email inbox during the shift and handling guest requests in a timely and professional manner
✓* Participate in training and development to maintain and increase knowledge
✓* Work effectively and flexibly with other team members, contributing to the overall success of the front of house team
✓* You will be working 45 hours per week, Tuesday to Saturday
✓What we’re looking for:
✓* Previous restaurant experience in London
✓* Excellent communication skills, both via email and telephone, with good attention to detail
✓* Ability to engage with guests, ensuring a positive first and last impression of the restaurant
✓* Ability to arrange reservations in a professional, efficient manner
✓* Outgoing personality with a passion to deliver
✓* Enthusiastic, quick thinking with a can-do attitude
✓* Knowledge of the reservations platform SevenRooms
✓* Experience with Collins & OpenTable will be beneficial but not essential as full training will be given
✓* Must be available to work evenings and weekends
✓What we offer:
✓* Amazing career development opportunities
✓* Regular days off
✓* Free staff meals while on duty
✓* Paid overtime
✓* Perbox app with retail discounts on hundreds of famous brands, gym membership discounts and much more
✓* Confidential helpline access for financial, legal advice and mental health
✓* Employee assistance program through Hospitality Action
✓* Employee discount for restaurant bookings
✓* Recommend a friend cash reward
✓If you think that this could be for you, we look forward to hearing from you Show more →