Field Service Engineer
Description✓Field Service Engineer [EPOS Engineer]
✓Location: North East London area
✓Day rate: £126.23 per day in scope of IR35 [umbrella]
✓Role:
✓* Incident Handling: Perform trouble shooting via detailed analysis of HW and SW failures with the usage of all available diagnostic tools
✓This includes repair of HW on component level, cleaning and adjustment of mechanical components and configuration and installation of SW.
✓* Incident Handling: Perform trouble shooting via detailed analysis of HW and SW failures with the usage of all available diagnostic tools
✓This includes repair of HW on component level, cleaning and adjustment of mechanical components and configuration and installation of SW.
✓* IMAC/R: Perform Installation, Movement, Addition, Change and Removal of hardware and software products and components as directed.
✓* Process Tasks: Receive briefing for incidents and orders from dispatch function
✓Update dispatch function of all unforeseen issues
✓Provide detailed debriefing on all performed activities
✓Proactively inform customers about performed actions.
✓* Training: Participate in regular hardware and software trainings [on the job, classroom trainings and web-based trainings] according to the corporate training concept and receive certification after passing relevant test.
✓Key skills:
✓Proven track record of more than 1 year Service Technician.
✓Successfully completed education in IT- or mechatronic/electronic-related profession.
✓PC literacy and good knowledge and application of the relevant tools and methods.
✓Product knowledge of relevant industry and basic ITIL skills preferred.
✓Ability to lift an
✓d move heavy loads, stand most of the day, climb, bend and stoop while working on equipment.
✓Acceptance of exposure to the outside elements.
✓Shift adaptability, which would include an on-call rotation for evenings and weekends.
✓Exceptional customer service skills are needed.
✓Ability to organize and inventory truck stock parts and tools.
✓Sense of urgency, organizational skills, professional presence and work in team environment.
✓First line or Service Technician work experience preferred.
✓PAYE option: £112.64 per day
✓--- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability
✓We operate as an employment agency and employment business
✓You'll find a wide selection of vacancies on our website Show more →
✓Location: North East London area
✓Day rate: £126.23 per day in scope of IR35 [umbrella]
✓Role:
✓* Incident Handling: Perform trouble shooting via detailed analysis of HW and SW failures with the usage of all available diagnostic tools
✓This includes repair of HW on component level, cleaning and adjustment of mechanical components and configuration and installation of SW.
✓* Incident Handling: Perform trouble shooting via detailed analysis of HW and SW failures with the usage of all available diagnostic tools
✓This includes repair of HW on component level, cleaning and adjustment of mechanical components and configuration and installation of SW.
✓* IMAC/R: Perform Installation, Movement, Addition, Change and Removal of hardware and software products and components as directed.
✓* Process Tasks: Receive briefing for incidents and orders from dispatch function
✓Update dispatch function of all unforeseen issues
✓Provide detailed debriefing on all performed activities
✓Proactively inform customers about performed actions.
✓* Training: Participate in regular hardware and software trainings [on the job, classroom trainings and web-based trainings] according to the corporate training concept and receive certification after passing relevant test.
✓Key skills:
✓Proven track record of more than 1 year Service Technician.
✓Successfully completed education in IT- or mechatronic/electronic-related profession.
✓PC literacy and good knowledge and application of the relevant tools and methods.
✓Product knowledge of relevant industry and basic ITIL skills preferred.
✓Ability to lift an
✓d move heavy loads, stand most of the day, climb, bend and stoop while working on equipment.
✓Acceptance of exposure to the outside elements.
✓Shift adaptability, which would include an on-call rotation for evenings and weekends.
✓Exceptional customer service skills are needed.
✓Ability to organize and inventory truck stock parts and tools.
✓Sense of urgency, organizational skills, professional presence and work in team environment.
✓First line or Service Technician work experience preferred.
✓PAYE option: £112.64 per day
✓--- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability
✓We operate as an employment agency and employment business
✓You'll find a wide selection of vacancies on our website Show more →
Features
- ✓Fuel card + Van + Phone + Laptop