Field Support Engineer
Description✓Field Support Engineer VIP Support Windows Active Directory Hardware
✓Field Support Engineer
✓My fantastic client is looking for a Field Support Engineer to come on board on a permanent basis
✓The role will predominately cover the Southeast of England, supporting multiple accounts on SLA based tickets/requests, projects, and general site support activities.
✓As a Field Support Engineer, you will:
✓* Have experience with VIP support and engagement
✓* Troubleshoot known and unknown hardware issues related to desktop, laptops, workstations, peripherals, and associated accessories
✓* Troubleshoot known and unknown software issues related to Windows platforms
✓* Be the smart 'hands and eyes' support for infrastructure and data centre activities
✓* Document site processes and knowledge base article management
✓* Be involved in projects when required
✓* Be comfortable with travelling from site to site where required
✓Essential Skills:
✓* Experience with current and past Microsoft windows operating systems
✓* Basic knowledge of Mac OS platforms
✓* Knowledge of Microsoft 365 [Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc]
✓* Knowledge of Windows imaging techniques [Network & Local]
✓* Microsoft Active Directory & Azure Active Directory knowledge
✓* Experience with Ticket Management [ServiceNow, Remedy etc]
✓* Knowledge of mobile devices, Android & IOS & SIM Management
✓* Experience with Break fix, IMACs, Incidents, Projects
✓* Experience with desktop/printer configurations
✓* Excellent interpersonal & communication skills
✓* Ability to work independently and as part of a team
✓* Ability to manage your day effectively
✓* Must have a full valid UK driving licence and access to your own vehicle
✓* Eligible for SC Clearance
✓This is a permanent role paying salary of £28k per annum plus a 5k car allowance.
✓If you are a solid Field Support Engineer with experience of VIP Support, Windows, Active Directory and Hardware then please forward your CV over to me asap as interviews are being arranged immediately Show more →
✓Field Support Engineer
✓My fantastic client is looking for a Field Support Engineer to come on board on a permanent basis
✓The role will predominately cover the Southeast of England, supporting multiple accounts on SLA based tickets/requests, projects, and general site support activities.
✓As a Field Support Engineer, you will:
✓* Have experience with VIP support and engagement
✓* Troubleshoot known and unknown hardware issues related to desktop, laptops, workstations, peripherals, and associated accessories
✓* Troubleshoot known and unknown software issues related to Windows platforms
✓* Be the smart 'hands and eyes' support for infrastructure and data centre activities
✓* Document site processes and knowledge base article management
✓* Be involved in projects when required
✓* Be comfortable with travelling from site to site where required
✓Essential Skills:
✓* Experience with current and past Microsoft windows operating systems
✓* Basic knowledge of Mac OS platforms
✓* Knowledge of Microsoft 365 [Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc]
✓* Knowledge of Windows imaging techniques [Network & Local]
✓* Microsoft Active Directory & Azure Active Directory knowledge
✓* Experience with Ticket Management [ServiceNow, Remedy etc]
✓* Knowledge of mobile devices, Android & IOS & SIM Management
✓* Experience with Break fix, IMACs, Incidents, Projects
✓* Experience with desktop/printer configurations
✓* Excellent interpersonal & communication skills
✓* Ability to work independently and as part of a team
✓* Ability to manage your day effectively
✓* Must have a full valid UK driving licence and access to your own vehicle
✓* Eligible for SC Clearance
✓This is a permanent role paying salary of £28k per annum plus a 5k car allowance.
✓If you are a solid Field Support Engineer with experience of VIP Support, Windows, Active Directory and Hardware then please forward your CV over to me asap as interviews are being arranged immediately Show more →
Features
- ✓Plus Package