IT Assistant

DescriptionIT Assistant
Are you looking for an entry level IT position? Are you passionate about IT but unsure where to begin? This would be the perfect opportunity for you!
To be successful for this position you do not need to have specific IT experience, however you will need to extremely passionate about all things IT and keen to progress and develop
Maybe you have a qualification or degree in IT but no experience? This would also be considered
You must also have a great work ethic and excellent customer service skills
If you can embrace change with a flexible approach to working hours, then continue reading for more information…
Duties will include but not be limited to:
1st line support calls, answering calls regarding IT technical problems and telecommunications faults
Accurately and efficiently logging all calls and information on to the ticket management software
Assisting staff who are using remote support software with providing desktop support and fixing all IT related issues
Supporting with internally escalated support tickets, taking ownership and managing these
Management of Active Directory user accounts
Support with queries via phone calls, emails and face to face assistanceThis company will be looking to support you through training and constant development, while providing an impeccable service to all it's customers
They have a great reputation in the market and are looking for likeminded, hardworking individuals who want to progress and deliver results
If you are a team player, who has a flexible approach to all tasks then click apply now to hear more about this incredible company and benefits on offer!
Office-based position in Colchester and the hours are Monday-Friday, 9am-6pm.
This is a temporary to permanent opportunity, paying £10.18-£10.42 per hour [minimum wage, age dependant].
Be quick, these entry level positions are never around for long! This role is to begin in the first week of June 2023.
Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation
PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs
We are acting as a Recruitment Agency in relation to this role
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£10
Colchester, Essex
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Salary Min10.42Salary Max10.42Contract TypeTemporarySalary TypeHourAdded10m 5dID3195679