It Assistant
Description✓Our client is seeking an IT Assistant with room to progress and learn, based in Luton, Bedfordshire.
✓Role Outline:
✓• Technical Support: Provide technical assistance to end-users regarding hardware, software, network, and system-related issues
✓Respond promptly to support requests and troubleshoot problems to resolution
✓Escalate complex issues to the IT Manager as necessary.
✓• User Account Management: Create, modify, and disable user accounts in accordance with company policies
✓Set up and configure user workstations, laptops, printers, and other peripherals
✓Ensure proper access rights and permissions are granted to employees based on their roles and responsibilities.
✓• Upkeep of the network and phone lines as well as any hardware System Maintenance: Assist in the installation, configuration, and maintenance of computer systems, servers, network equipment, and other IT infrastructure components
✓Ensure that all systems are up-to-date with the latest software patches, security updates, and antivirus definitions.
✓• Assist in implementing and enforcing IT security policies, procedures, and controls
✓Monitor network activity, identify potential security threats, and take appropriate actions to mitigate risks
✓Collaborate with the IT Manager to conduct security audits and ensure compliance with relevant regulations.
✓Desired Personal Qualities:
✓• Good Problem solving skills
✓• Office 365 and end User management
✓• End user protection knowledge and data management
✓• Sharepoint / OneDrive / Teams knowledge
✓• Email protection systems [Mimecast]
✓• Good knowledge of Excel/ Word and Teams
✓• Knowledge of MDM management for portable devices
✓• Knowledge of printer solutions
✓• Understanding of portable devices desirable.
✓• Network Management
✓• Understanding of basic network topologies
✓• Understanding of network, router/server and switch management
✓• Knowledge of SDWAN/ LAN
✓• Knowledge of IP networks and wireless links
✓• Switch and Firewall configuration knowledge
✓Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.
✓Please Note: Due to the number of applications we receive we may be unable to respond to every application directly
✓If you have not heard from us within 3 working days please assume your application has been unsuccessful Show more →
✓Role Outline:
✓• Technical Support: Provide technical assistance to end-users regarding hardware, software, network, and system-related issues
✓Respond promptly to support requests and troubleshoot problems to resolution
✓Escalate complex issues to the IT Manager as necessary.
✓• User Account Management: Create, modify, and disable user accounts in accordance with company policies
✓Set up and configure user workstations, laptops, printers, and other peripherals
✓Ensure proper access rights and permissions are granted to employees based on their roles and responsibilities.
✓• Upkeep of the network and phone lines as well as any hardware System Maintenance: Assist in the installation, configuration, and maintenance of computer systems, servers, network equipment, and other IT infrastructure components
✓Ensure that all systems are up-to-date with the latest software patches, security updates, and antivirus definitions.
✓• Assist in implementing and enforcing IT security policies, procedures, and controls
✓Monitor network activity, identify potential security threats, and take appropriate actions to mitigate risks
✓Collaborate with the IT Manager to conduct security audits and ensure compliance with relevant regulations.
✓Desired Personal Qualities:
✓• Good Problem solving skills
✓• Office 365 and end User management
✓• End user protection knowledge and data management
✓• Sharepoint / OneDrive / Teams knowledge
✓• Email protection systems [Mimecast]
✓• Good knowledge of Excel/ Word and Teams
✓• Knowledge of MDM management for portable devices
✓• Knowledge of printer solutions
✓• Understanding of portable devices desirable.
✓• Network Management
✓• Understanding of basic network topologies
✓• Understanding of network, router/server and switch management
✓• Knowledge of SDWAN/ LAN
✓• Knowledge of IP networks and wireless links
✓• Switch and Firewall configuration knowledge
✓Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.
✓Please Note: Due to the number of applications we receive we may be unable to respond to every application directly
✓If you have not heard from us within 3 working days please assume your application has been unsuccessful Show more →