Description✓A successful independent business with offices across the North East and Yorkshire are looking to strengthen their technical team, with the addition of an IT Support Technician
✓This role will be based on-site in the Darlington office, where you will join a close-knit IT department and work in a wider business alongside over 100 colleagues.
✓In this role, you will be responsible for supporting end-users with their technical issues and supporting a wider client base
✓This will include supporting and configuring desktops and laptops, providing first line support via the helpdesk ticketing system and providing on-site and remote support to a range of clients.
✓You will also have the opportunity to support the IT Manager on a range of IT projects in areas including security, migrations and communications.
✓Skills/experience required includes:
✓Hands-on experience with Microsoft products including Windows Servers and Operating Systems.
✓Experience with setting up new users using Active Directory and Group Policies.
✓Knowledge of Office 365 [administration and/or configuration].
✓Knowledge of Networking would be advantageous.
✓Excellent telephone manner and communication skills.
✓A natural ability to troubleshoot and confidence in explaining technical issues to non-technical users.
✓A full UK driving license and own vehicle [the role will involve some client site visits around the area - all travel costs will be reimbursed]
✓This is a fantastic opportunity to join a professional organisation with lots of scope for career progression and development
✓Benefits of the role include 22 days holidays plus Bank Holidays, flexible leave scheme, Perkbox, discounted healthcare and a contributory pension scheme.
✓Please apply now if you are interested in this opportunity or contact Charlotte Attwood for more information - / [phone number removed].
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