Night Shift Engineer
Description✓Responsibilities
✓You will be taking a variety of support calls, aiming to fix all technical issues remotely or in person
✓Provide support to staff with computer problems
✓Install and configure computer hardware operating systems and applications
✓Monitor and maintain computer systems and networks
✓Troubleshoot system and network problems, diagnosing and solving hardware or software faults
✓Set up new users' accounts and profiles and deal with password issuesExperience
✓An organised, enthusiastic person to join our team who has excellent customer service skills as you will be customer facing
✓Strong attention to detail as well as a good all round experience of IT
✓Good knowledge of MS Windows Operating Systems, Active Directory, PC / Printer Hardware and Microsoft Office
✓Experience liaising with third party suppliers
✓Previous Service Desk experience, and be able to demonstrate a range of technical IT skills.
✓Experience of using a computerised Helpdesk/Service Desk system, Remote Control Support Tools, Wireless technologies and knowledge of ITIL processes are essential Show more →
✓You will be taking a variety of support calls, aiming to fix all technical issues remotely or in person
✓Provide support to staff with computer problems
✓Install and configure computer hardware operating systems and applications
✓Monitor and maintain computer systems and networks
✓Troubleshoot system and network problems, diagnosing and solving hardware or software faults
✓Set up new users' accounts and profiles and deal with password issuesExperience
✓An organised, enthusiastic person to join our team who has excellent customer service skills as you will be customer facing
✓Strong attention to detail as well as a good all round experience of IT
✓Good knowledge of MS Windows Operating Systems, Active Directory, PC / Printer Hardware and Microsoft Office
✓Experience liaising with third party suppliers
✓Previous Service Desk experience, and be able to demonstrate a range of technical IT skills.
✓Experience of using a computerised Helpdesk/Service Desk system, Remote Control Support Tools, Wireless technologies and knowledge of ITIL processes are essential Show more →
