Senior Deskside Engineer
Description✓Are you a Senior Desktop Support Engineer used to delivering face-to-face support up to VIP level? Have you worked with a large user base where your technical know-how allowed you to deliver effective solutions, whilst working with minimal supervision?
✓If so, a leading provider of IT services is looking for an experienced Senior Desktop Support Engineer with excellent customer service skills, to deliver mobile cover at multiple sites across their Cambridge campus.
✓You must have first rate hardware and software skills combined with proven knowledge and expertise of Microsoft Windows, MAC and mobile products.
✓* Desktop hardware build, configuration and deployment experience with knowledge of Lenovo & HP equipment.
✓* Strong MS Office products support experience, especially MS Outlook/365.
✓* A good understanding of wireless connectivity and fault diagnostics.
✓* Understanding of DNS and network diagnostics.
✓* To be able to floor walk and deal with any technical issues from users.
✓* Able to add printers and map network connections.
✓* Able to follow scripts to build and configure laptops and desktops.
✓* Set up and maintain printers, clear jams, change cartridges etc.
✓Your positive outlook will mean that you effectively engage with customers, and you'll have the ability to work collaboratively as part of a team as a trusted and supportive colleague.
✓This Senior Desktop Support Engineer opportunity is initially offered for 3 months but is highly likely to continue on a 3 month rolling basis.
✓Interviews will be held soon so apply now if you have the skills and experience described above.
✓Zoon Link is acting as an Employment Business for this opportunity Show more →
✓If so, a leading provider of IT services is looking for an experienced Senior Desktop Support Engineer with excellent customer service skills, to deliver mobile cover at multiple sites across their Cambridge campus.
✓You must have first rate hardware and software skills combined with proven knowledge and expertise of Microsoft Windows, MAC and mobile products.
✓* Desktop hardware build, configuration and deployment experience with knowledge of Lenovo & HP equipment.
✓* Strong MS Office products support experience, especially MS Outlook/365.
✓* A good understanding of wireless connectivity and fault diagnostics.
✓* Understanding of DNS and network diagnostics.
✓* To be able to floor walk and deal with any technical issues from users.
✓* Able to add printers and map network connections.
✓* Able to follow scripts to build and configure laptops and desktops.
✓* Set up and maintain printers, clear jams, change cartridges etc.
✓Your positive outlook will mean that you effectively engage with customers, and you'll have the ability to work collaboratively as part of a team as a trusted and supportive colleague.
✓This Senior Desktop Support Engineer opportunity is initially offered for 3 months but is highly likely to continue on a 3 month rolling basis.
✓Interviews will be held soon so apply now if you have the skills and experience described above.
✓Zoon Link is acting as an Employment Business for this opportunity Show more →