Service Desk 1st Line Support Apprentice
Description✓Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join one of the fastest growing IT groups in the UK.
✓Job Title: IT Service Desk Apprentice [1st Line Support]
✓Pay: £14,605 per annum
✓18 Month Apprenticeship with a view of a full-time permanent position upon completion
✓Hours: Monday - Friday 08:30am - 17:30pm
✓Location - Kingswinford
✓Training Provided :
✓Level 3 ICT apprenticeship standard delivered via virtual learning platform sessions
✓With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program
✓IT Vendor training will also be provided.
✓Main Duties include:
✓Support a userbase of 1000 end users via telephone, call-logging systems & emails
✓Office 365 console administration
✓Problem solving & workflow managmenet
✓Set up and configuration of devices - making sure users can get emails on their devices
✓Cabling and connectivity administration & troubleshooting
✓Active directory administration ; creating new user accounts, amending permissions, resetting network & application passwords
✓Perform schedules appointments & tasksQualifications and Key Skills:
✓Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable
✓Good communication skills
✓An interest/passion it IT/computing
✓Self-motivated, professional and enthusiasticIf you are interested in the role and believe this is something for you please click apply with CV below.
✓Randstad CPE values diversity and promotes equality
✓No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010
✓We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
✓Candidates must be eligible to live and work in the UK.
✓For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business Show more →
✓Job Title: IT Service Desk Apprentice [1st Line Support]
✓Pay: £14,605 per annum
✓18 Month Apprenticeship with a view of a full-time permanent position upon completion
✓Hours: Monday - Friday 08:30am - 17:30pm
✓Location - Kingswinford
✓Training Provided :
✓Level 3 ICT apprenticeship standard delivered via virtual learning platform sessions
✓With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program
✓IT Vendor training will also be provided.
✓Main Duties include:
✓Support a userbase of 1000 end users via telephone, call-logging systems & emails
✓Office 365 console administration
✓Problem solving & workflow managmenet
✓Set up and configuration of devices - making sure users can get emails on their devices
✓Cabling and connectivity administration & troubleshooting
✓Active directory administration ; creating new user accounts, amending permissions, resetting network & application passwords
✓Perform schedules appointments & tasksQualifications and Key Skills:
✓Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable
✓Good communication skills
✓An interest/passion it IT/computing
✓Self-motivated, professional and enthusiasticIf you are interested in the role and believe this is something for you please click apply with CV below.
✓Randstad CPE values diversity and promotes equality
✓No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010
✓We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
✓Candidates must be eligible to live and work in the UK.
✓For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business Show more →