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Account/Contracts Manager [Hybrid Working]
Description✓Due to continuing expansion our client, an international service company, is actively seeking an experienced, dedicated, and proactive Account Manager to complement their growing team
✓The role is hybrid [office/home] requiring at least 2 office days.
✓Reporting directly to the Sales Manager, responsibilities will include.
✓· Responsibility for the delivery of an exceptional customer experience, Identifies and seeks to understand customer requirements.
✓· Contract new and existing clients, negotiate competitive rates, special offers, exclusive deals, contractual terms and rebates.
✓· Manage supplier relationships throughout the periods of the contracts, ensuring contracting deadlines are met.
✓· Achieve annual growth targets by working with all key customer contacts, developing a professional working relationship with central purchasing/procurement, department heads, administrators, and lecturers.
✓· Identification of all establishments and customer key contacts, maintaining details, call information & preferences in the company’s CRM system.
✓· Generate and complete a targeted number of quality business appointments each week, demonstrating the ability to manage an effective appointment schedule.
✓· Use reporting systems to monitor accounts progress, identifying areas for improvement and plan accordingly.
✓· Build a strong rapport with key customer contacts at all levels within establishments to develop long term customer relationships.
✓· Develop in-depth understanding of individual accounts including procedures and preferences.
✓· Liaise effectively with relevant support departments to maintain an awareness of accurate up to date information on product and pricing.
✓· Participate in any training, activities or projects on a temporary or ad hoc basis to support the achievement of business aims and objectives.
✓As a successful candidate you will have previous experience of negotiating contracts with existing and new suppliers, always display exceptional organisational and communication skills together with a professional approach to work
✓Experience using a CRM system would be a distinct advantage as would a working knowledge of Excel and other MS packages and fluency in a European language could also be beneficial.
✓This is a fantastic opportunity to join a forward thinking, dynamic company with a competitive remuneration package, commission and bonus with flexible, hybrid working Show more →
✓The role is hybrid [office/home] requiring at least 2 office days.
✓Reporting directly to the Sales Manager, responsibilities will include.
✓· Responsibility for the delivery of an exceptional customer experience, Identifies and seeks to understand customer requirements.
✓· Contract new and existing clients, negotiate competitive rates, special offers, exclusive deals, contractual terms and rebates.
✓· Manage supplier relationships throughout the periods of the contracts, ensuring contracting deadlines are met.
✓· Achieve annual growth targets by working with all key customer contacts, developing a professional working relationship with central purchasing/procurement, department heads, administrators, and lecturers.
✓· Identification of all establishments and customer key contacts, maintaining details, call information & preferences in the company’s CRM system.
✓· Generate and complete a targeted number of quality business appointments each week, demonstrating the ability to manage an effective appointment schedule.
✓· Use reporting systems to monitor accounts progress, identifying areas for improvement and plan accordingly.
✓· Build a strong rapport with key customer contacts at all levels within establishments to develop long term customer relationships.
✓· Develop in-depth understanding of individual accounts including procedures and preferences.
✓· Liaise effectively with relevant support departments to maintain an awareness of accurate up to date information on product and pricing.
✓· Participate in any training, activities or projects on a temporary or ad hoc basis to support the achievement of business aims and objectives.
✓As a successful candidate you will have previous experience of negotiating contracts with existing and new suppliers, always display exceptional organisational and communication skills together with a professional approach to work
✓Experience using a CRM system would be a distinct advantage as would a working knowledge of Excel and other MS packages and fluency in a European language could also be beneficial.
✓This is a fantastic opportunity to join a forward thinking, dynamic company with a competitive remuneration package, commission and bonus with flexible, hybrid working Show more →