Account Manager
Description✓The Business
✓Founded by two proven entrepreneurs this start-up connects its users to over 20,000 dog friendly hotels, cottages and B&Bs across the UK and Europe
✓As an expanding start-up the business has huge expansion plans for 2023 and beyond making this an exciting time to join the team.
✓The Job
✓Join this growing start-up as a Junior Account Manager positioned in the Property Team whose focus is to optimise both the company product and revenue opportunity with existing property partners.
✓This is a fantastic opportunity to join a pivotal and high performing team helping to drive the company forward and continue as a market leader in this field.
✓Responsibilities:
✓* Be the first point of contact for an existing portfolio of properties, helping them improve performance and conversion with the ultimate goal of achieving higher revenue rates.
✓* Agree exclusive packages, availability and competitive rates aligned with customer demand.
✓* Research and on-board new properties that have the right commercial fit.
✓* Work with the Sales Team to resolve any user barriers to making bookings and escalate any product issues to the tech team e.g
✓customer complaints, low availability, price discrepancies.
✓* Negotiate commission rates with property partners to improve margin.
✓* Monitor competitor activity.
✓* Visit partner properties to ensure they are inline with brand standards e.g
✓understand what “dog-friendly” means to customers.
✓* Provide data driven marketing reports to both internal stakeholders and external property partners.
✓Work 2 days remotely and 3 days from the office.
✓Candidate requirements
✓* 2+ years experience in online travel, ideally in a sales or product focused position.
✓* Natural talent for building as well and maintaining a network of relationships with suppliers.
✓* Strong geographical knowledge of the UK.
✓* Analytical and data driven approach.
✓* High attention to detail.
✓* Commercially focused who will take ownership for driving results and exceeding targets.
✓* Can prioritise workload effectively.
✓* Comfortable working collaboratively with multiple departments but also independently on projects.
✓* Willing to travel to partner hotels and meet managers.
✓Bonus points for
✓* Channel manager experience.
✓* Experience using Salesforce.
✓Drivers licence and have own car.
✓Benefits
✓* Hybrid working model, 3 days in the office and 2 days remote.
✓* Work from great workspace in Shoreditch.
✓* Bring your dog to work [if you have one].
✓* Regular socials from crazy golf to rood top bars.
✓* Tight knit, friendly team Show more →
✓Founded by two proven entrepreneurs this start-up connects its users to over 20,000 dog friendly hotels, cottages and B&Bs across the UK and Europe
✓As an expanding start-up the business has huge expansion plans for 2023 and beyond making this an exciting time to join the team.
✓The Job
✓Join this growing start-up as a Junior Account Manager positioned in the Property Team whose focus is to optimise both the company product and revenue opportunity with existing property partners.
✓This is a fantastic opportunity to join a pivotal and high performing team helping to drive the company forward and continue as a market leader in this field.
✓Responsibilities:
✓* Be the first point of contact for an existing portfolio of properties, helping them improve performance and conversion with the ultimate goal of achieving higher revenue rates.
✓* Agree exclusive packages, availability and competitive rates aligned with customer demand.
✓* Research and on-board new properties that have the right commercial fit.
✓* Work with the Sales Team to resolve any user barriers to making bookings and escalate any product issues to the tech team e.g
✓customer complaints, low availability, price discrepancies.
✓* Negotiate commission rates with property partners to improve margin.
✓* Monitor competitor activity.
✓* Visit partner properties to ensure they are inline with brand standards e.g
✓understand what “dog-friendly” means to customers.
✓* Provide data driven marketing reports to both internal stakeholders and external property partners.
✓Work 2 days remotely and 3 days from the office.
✓Candidate requirements
✓* 2+ years experience in online travel, ideally in a sales or product focused position.
✓* Natural talent for building as well and maintaining a network of relationships with suppliers.
✓* Strong geographical knowledge of the UK.
✓* Analytical and data driven approach.
✓* High attention to detail.
✓* Commercially focused who will take ownership for driving results and exceeding targets.
✓* Can prioritise workload effectively.
✓* Comfortable working collaboratively with multiple departments but also independently on projects.
✓* Willing to travel to partner hotels and meet managers.
✓Bonus points for
✓* Channel manager experience.
✓* Experience using Salesforce.
✓Drivers licence and have own car.
✓Benefits
✓* Hybrid working model, 3 days in the office and 2 days remote.
✓* Work from great workspace in Shoreditch.
✓* Bring your dog to work [if you have one].
✓* Regular socials from crazy golf to rood top bars.
✓* Tight knit, friendly team Show more →
