Account Manager

DescriptionOn behalf of our client, a leading outsourcing business, Procure Recruitment group are recruiting for a Account Manager to support our client with managing high profile client accounts.
As an account manager you will have the responsibility to create and build a positive and collaborative relationship with assigned key accounts
Joining a team of account managers within a busy and growing organisation.
Success will be achieved through managing the client and internal stakeholders effectively, providing clear verbal and written communications
Growing and developing the client accounts, through existing service offerings.
The main duties include:
* Build strong, collaborative and positive relationships with clients at various levels, ensuring internal staff are involved as necessary.
* Manage 'day to day’ queries, communicating effectively written and verbally with the clients and internal stakeholders.
* Develop a thorough understanding of our products and service offerings to continually improve service and client satisfaction.
* When appropriate take new product, project or change briefings from clients and be responsible for delivering with the support of internal and external stakeholders.
* Complete commercial impact assessments and price accordingly.
* Support project delivery for new assigned accounts from a client service perspective, supported by the project manager and team.
* Create monthly and quarterly management packs to present to clients in structured formal reviews, utilising the meetings to understand forecast, improvements and growth.
* Oversee stocked products and ensure instructions are provided to the Stock Coordinator where required for reordering, destruction or moving.
Essential skills include:
* Commercially astute and able to communicate reasoning behind pricing recommendations
* Experience within an account management position.
* Confident communication with a range of people and roles within and externally to the business, including CEO’s and directors.
* Able to have constructive and productive conversations with Clients and internal stakeholders, especially during challenging circumstances.
* Ambitious and personal drive
* The ability to learn and adapt to new systems
* Time Management Skills, manage and prioritise own workload on a daily basis
* Ability to work under pressure to meet tight deadlines
* Resilience in supporting the business in a fast paced environment.
In return you will gain a great financial package, constant learning and development along with huge progression opportunities.
This is a fantastic opportunity, to learn more apply today
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£35,000
Sunderland, Tyne & Wear
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Salary Min28000Salary Max35000Contract TypePermanentSalary TypeAnnumAdded11m 23dID3006027