Contract Manager [Material Handling Industry]

DescriptionBenefits:
* £40K basic
* £5k annual bonus
* Company vehicle
* 25 days holiday a year, rising to 26 after 2 years’ service, 27 3 years and 28 after 5 years.
* Bupa Cash plan, e.g
– money towards dentist and optician’s appointments.
* Access to discounts on products such as Samsung, apple, cinema tickets.
* Pension - 4% contributory
* Life Cover x2 of basic
* Sick pay
Core Activities:
* Manage the nominated Major Account customers as allocated to you.
* Produce and update as required: Operations Manuals, SLA’s and KPI reports for the relevant Major Account customers and ensure that these are distributed to customers and the service team.
* By analysing loss making information identify problem areas and implement corrective actions/recommendations to improve profitability
* Set up AIM contacts [for out of area 3rd party suppliers] and communicate as necessary
* Exploit all opportunities within the nominated accounts, this includes Sales [in conjunction with the account managers] STR, parts and service
* New trucks are correctly set up and contracts start on the correct date, grouped invoices are set up if required, customer fleet schedules are updated.
* Delivery schedules are circulated to the necessary depots.
* Administer early terminations and contract novations/addendums.
* Resolve any invoice queries.
* Coordinate truck delivery/installation between Sales & Operations.
* Where necessary liaise with other suppliers.
* Ensure that 3rd Party suppliers [other dealers] are meeting our service requirements/guarantees and take corrective action where improvement is required
* Implement a reporting procedure to ensure that other depots meet service requirements/guarantees.
* Carry out Site Reviews with major customers within agreed timescales.
* Assist local Service / Depot Managers with Planning/Forecasting/Budgeting MO contracts.
* Identify training requirements/recommendations
Person Specification:
* Industry knowledge and experience
* Commercial knowledge
* People Management and influencing skills
* Good communicator
* Good organisational skills
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Features
  • £40K + bonus + car
£50,000
Birmingham, West Midlands [County]
Image
Salary Min40000Salary Max50000Contract TypePermanentSalary TypeAnnumAdded1y 1m 12dID2831209