Order & Quotations Processor
Description✓Order & Quotations Processor
✓Location: Whitstable
✓Salary: GBP23,000 - GBP25,000 per year
✓Hours: 8am - 5pm, Monday - Thursday, 8am - 1pm, Friday
✓After probation period [13 weeks] you then go hybrid working
✓More info will be given at later stage
✓Job type: Full-time, Permanent
✓Purpose of the Order & Quotations Processor:
✓Responsible for the entry of orders and quotations onto the companys ERP computer system
✓Working closely with customers, external sales and other internal departments and suppliers
✓The main focus being on managing the needs of the customers as first priority and facilitating their requirements through the business
✓Ensuring all updates are communicated in a proactive, timely and professional manner
✓Responsibilities of the Order & Quotations Processor:
✓· Processing orders and quotes onto the computer system, printing and checking of acknowledgements prior to sending to the customer
✓· Being the first point of contact for the customer for all enquiries relating to their order[s]
✓· Obtaining clarification of detail from customers including checking of stock levels and credit account status
✓· Ensuring all contract review documents and discount authorisations are completed
✓· Escalating customer complaints to Customer Service Partner for resolution
✓Requirements of the Order & Quotations Processor:
✓· Customer service experience
✓· Internal sales and/or estimating
✓· Similar commercial related role
✓· GCSE/A Level or equivalent
✓· Computer Literacy - especially use of Microsoft Office [Outlook, Word, Excel]
✓If you feel like you meet the above criteria for the Order & Quotations Processor role, then please apply now Show more →
✓Location: Whitstable
✓Salary: GBP23,000 - GBP25,000 per year
✓Hours: 8am - 5pm, Monday - Thursday, 8am - 1pm, Friday
✓After probation period [13 weeks] you then go hybrid working
✓More info will be given at later stage
✓Job type: Full-time, Permanent
✓Purpose of the Order & Quotations Processor:
✓Responsible for the entry of orders and quotations onto the companys ERP computer system
✓Working closely with customers, external sales and other internal departments and suppliers
✓The main focus being on managing the needs of the customers as first priority and facilitating their requirements through the business
✓Ensuring all updates are communicated in a proactive, timely and professional manner
✓Responsibilities of the Order & Quotations Processor:
✓· Processing orders and quotes onto the computer system, printing and checking of acknowledgements prior to sending to the customer
✓· Being the first point of contact for the customer for all enquiries relating to their order[s]
✓· Obtaining clarification of detail from customers including checking of stock levels and credit account status
✓· Ensuring all contract review documents and discount authorisations are completed
✓· Escalating customer complaints to Customer Service Partner for resolution
✓Requirements of the Order & Quotations Processor:
✓· Customer service experience
✓· Internal sales and/or estimating
✓· Similar commercial related role
✓· GCSE/A Level or equivalent
✓· Computer Literacy - especially use of Microsoft Office [Outlook, Word, Excel]
✓If you feel like you meet the above criteria for the Order & Quotations Processor role, then please apply now Show more →