Patient Bookings Co-ordinator - Cosmetic / WeightLoss
Description✓Here at Transform Healthcare Holdings we help people to enhance their wellbeing and quality of life
✓Transform is a trusted and recognised brand at the forefront of outstanding care and continuous innovation, with an unwavering commitment to clinical, regulatory and ethical standards.
✓We have an excellent opportunity for an experienced and enthusiastic patient bookings co-ordinator to join the condition led telephone sales team
✓Applicants should have a genuine empathetic interest in people and have the ability to listen and really hear what is being said.
✓Advisors will be making mainly outbound telephone calls and potentially some inbound calls, responding to 'call me back' calls and being active on our live chat platform
✓Experience in the industry is not required as full training will be given however you should be capable of working to performance targets and be able to demonstrate exceptional levels of customer care from within a previous sales or service focused role/environment.
✓In responding to enquiries from all platforms, you should have excellent verbal and written communication skills, including rapport building and the ability to make our patients feel 'at ease' by instilling confidence regarding the company and services offered
✓Building positive relationships with enquirers and making appointments for potential patients to have consultations with one of our surgeon advisor experts to learn more about our services and book their life changing surgery.
✓Applicants should be able to demonstrate a confident and professional telephone manner
✓Self-motivation with a strong work ethic and a ‘can do’ attitude together with a track record of delivering results
✓Proven experience of working to targets is essential
✓Applicants should also have strong computer navigation skills with accuracy of input
✓More than anything applicants need to be enthusiastic, resilient, patience and drive.
✓This position is a full time post to be worked on a rota basis over the week which includes late evenings and weekends
✓Part time applications may be considered.
✓Base Salary is £22,000 per annum [based upon 40 hour contract] plus monthly bonus opportunities
✓OTE potential of £32,000 per annum for achieving applicants Show more →
✓Transform is a trusted and recognised brand at the forefront of outstanding care and continuous innovation, with an unwavering commitment to clinical, regulatory and ethical standards.
✓We have an excellent opportunity for an experienced and enthusiastic patient bookings co-ordinator to join the condition led telephone sales team
✓Applicants should have a genuine empathetic interest in people and have the ability to listen and really hear what is being said.
✓Advisors will be making mainly outbound telephone calls and potentially some inbound calls, responding to 'call me back' calls and being active on our live chat platform
✓Experience in the industry is not required as full training will be given however you should be capable of working to performance targets and be able to demonstrate exceptional levels of customer care from within a previous sales or service focused role/environment.
✓In responding to enquiries from all platforms, you should have excellent verbal and written communication skills, including rapport building and the ability to make our patients feel 'at ease' by instilling confidence regarding the company and services offered
✓Building positive relationships with enquirers and making appointments for potential patients to have consultations with one of our surgeon advisor experts to learn more about our services and book their life changing surgery.
✓Applicants should be able to demonstrate a confident and professional telephone manner
✓Self-motivation with a strong work ethic and a ‘can do’ attitude together with a track record of delivering results
✓Proven experience of working to targets is essential
✓Applicants should also have strong computer navigation skills with accuracy of input
✓More than anything applicants need to be enthusiastic, resilient, patience and drive.
✓This position is a full time post to be worked on a rota basis over the week which includes late evenings and weekends
✓Part time applications may be considered.
✓Base Salary is £22,000 per annum [based upon 40 hour contract] plus monthly bonus opportunities
✓OTE potential of £32,000 per annum for achieving applicants Show more →