Detention Custody Officer

DescriptionDetention Custody Officer
Salary £29,187 which equates to £14.03 per hour based on an average of 40 hours per week + benefits
Days & Nights available
Permanent, full time
The site operates 24/7, shifts cover all operational hours, working an average of 40 hours per week on a 14 week rolling shift pattern
Manston, Kent and surrounding areas – must live within a commutable distance
As MTC continues to support the growth of their clients operational teams at Manston’s Short-term holding facility in Kent, they are actively seeking candidates who are looking to join the team and be a part of their ongoing success.
Here’s what you need to know about the role:
Within the role you will be there to support and guide vulnerable detainees who are seeking asylum, whilst the Home Office conduct their initial immigration screening checks, working in an environment that provides an Empathetic trauma-informed security service
You will also be responsible for the individuals whilst they are being interviewed. 
Direct experience is not necessary [as full training is provided] They are looking for individuals who want to join their mission in empowering people to make positive life choices and help to transform their lives.
The Responsibilities within this role include, but are not limited to:
Working with our operational team to create a safe, secure and friendly environment where detainees can access support and services
Build strong relationships with detainees to ensure they feel supported, guided in the right direction and understood whilst in our care
Ensure that all detainees are able to communicate with our partners and receive help and support; whether this be medical, welfare, faith or cultural provisions they require
Operate regular transfer to allow for the Home Office processing of asylum and immigration claims
Some of the skills and experience they will be looking for: [in-line with their core values]
To remain open-minded
The ability to deal with challenging situations
To be caring and transparent
Be able to work collaboratively
To be accountable within your role
Our client is not looking for candidates that tick every box, all they ask is that they’re able to support, empathise with and reassure vulnerable people
Ensuring they are a kind, compassionate individual who is adaptable to changing needs and priorities and has great communication skills.
These roles are permanent, full-time positions. [the site operates 24/7, so shifts cover all operational hours]
Your Shift Patterns will be made up of a combination of the following:
Early shift: 07:30 to 16:00
Late shift: 14:00 to 22:30
A shift: 08:00 to 22:00
Night shift: 20:00 to 08:00
AAL or AAE for a number of weeks
Night shifts are scheduled as 7 nights on, 7 days/nights off every 6 to 7 weeks.
Additional Information
In return for your hard work and dedication, our client is offering a salary of £29,187.85 per annum, along with a great range of benefits which includes but are not limited to:
Company pension
Cycle to work Scheme
Life Assurance
Enhanced annual leave scheme
Wellbeing days
Enhanced Maternity & Paternity
Occupational sick pay
Mentor programmes
If successfully shortlisted, you will be invited to attend a short assessment interview
For candidates who secure a role, a 5-week initial training course will start from day one of employment, which includes de-escalation and Control & Restraint training
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Features
  • Benefits
£14
Manston
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Salary Min14.03Salary Max14.03Contract TypePermanentSalary TypeHourAdded10m 29dID2962382