Engagement Officer
Description✓LOCATION - Gatwick + 2 Sublocations - Brook House and Tinsley House
✓SALARY - £26,750 – £28,730
✓ABOUT THE JOB
✓We are hiring Immigration Enforcement Detention Engagement Officers in roles across our Detention Engagement Teams [DETs]
✓Here, you’ll be part of a dynamic, responsive team who do important work enforcing the government’s immigration laws, tackling illegal migration, and disrupting organised criminal groups that exploit the vulnerable for their personal gain
✓While the role is challenging and demands high levels of co-operation, the work you do is always interesting and allows you to engage with a variety of people
✓Learn more on the Immigration Enforcement careers page.
✓Hybrid working is not available for this role due to the requirements and location [Immigration Removal Centre] of the position
✓Successful candidates will be required to attend the office/other work location as specified at all working times.
✓The roles on offer are located in Gatwick, with sublocations at Brook House and Tinsley House.
✓Responsibilities
✓* Conduct face-to-face engagements with those in detention, feeding back to caseworkers and recording interactions on HO IT systems in an accurate and timely manner
✓* Identify indicators of vulnerability, ensuring they are recorded and managed in-line with existing policy and instructions
✓* Providing case updates to residents and managing your own portfolio of residents
✓* Flagging contract issues appropriately to line manager or Compliance team
✓* Actively contribute towards compiling of management reports
✓* Undertake general office administration duties and assist in successful running of DETs within the Centre
✓* Work closely with Welfare Office, dealing appropriately with issues that may arise
✓* Complete asylum screening interviews remotely, when required
✓* Line management of AO Support Officers as required
✓* Other ad hoc administrative duties as required
✓Essential Criteria
✓* Excellent interpersonal and organisational skills
✓* Self-confident and resilient
✓* Strong verbal communication skills
✓* Good attention to detail
✓* Proactive, adaptable, and motivated
✓Desirable Criteria
✓* IT skills with prior experience of Microsoft Office
✓Benefits
✓In return for your hard work in this role, we ensure you’ll have a variety of benefits for both your personal and professional life
✓These include:
✓* Learning and development tailored to your role
✓* An environment with flexible and working options
✓* A culture encouraging inclusion and diversity
✓* A Civil Service pension, with an average employer contribution of 27%
✓Apply
✓We recommend reading the full job description on the Civil Service Careers website which includes a detailed outline of all the requirements a candidate must meet and what the recruitment process will involve
✓We look forward to hearing from you
✓[link]
✓Closing date: Monday 19th June 2023 at 11.55pm Show more →
✓SALARY - £26,750 – £28,730
✓ABOUT THE JOB
✓We are hiring Immigration Enforcement Detention Engagement Officers in roles across our Detention Engagement Teams [DETs]
✓Here, you’ll be part of a dynamic, responsive team who do important work enforcing the government’s immigration laws, tackling illegal migration, and disrupting organised criminal groups that exploit the vulnerable for their personal gain
✓While the role is challenging and demands high levels of co-operation, the work you do is always interesting and allows you to engage with a variety of people
✓Learn more on the Immigration Enforcement careers page.
✓Hybrid working is not available for this role due to the requirements and location [Immigration Removal Centre] of the position
✓Successful candidates will be required to attend the office/other work location as specified at all working times.
✓The roles on offer are located in Gatwick, with sublocations at Brook House and Tinsley House.
✓Responsibilities
✓* Conduct face-to-face engagements with those in detention, feeding back to caseworkers and recording interactions on HO IT systems in an accurate and timely manner
✓* Identify indicators of vulnerability, ensuring they are recorded and managed in-line with existing policy and instructions
✓* Providing case updates to residents and managing your own portfolio of residents
✓* Flagging contract issues appropriately to line manager or Compliance team
✓* Actively contribute towards compiling of management reports
✓* Undertake general office administration duties and assist in successful running of DETs within the Centre
✓* Work closely with Welfare Office, dealing appropriately with issues that may arise
✓* Complete asylum screening interviews remotely, when required
✓* Line management of AO Support Officers as required
✓* Other ad hoc administrative duties as required
✓Essential Criteria
✓* Excellent interpersonal and organisational skills
✓* Self-confident and resilient
✓* Strong verbal communication skills
✓* Good attention to detail
✓* Proactive, adaptable, and motivated
✓Desirable Criteria
✓* IT skills with prior experience of Microsoft Office
✓Benefits
✓In return for your hard work in this role, we ensure you’ll have a variety of benefits for both your personal and professional life
✓These include:
✓* Learning and development tailored to your role
✓* An environment with flexible and working options
✓* A culture encouraging inclusion and diversity
✓* A Civil Service pension, with an average employer contribution of 27%
✓Apply
✓We recommend reading the full job description on the Civil Service Careers website which includes a detailed outline of all the requirements a candidate must meet and what the recruitment process will involve
✓We look forward to hearing from you
✓[link]
✓Closing date: Monday 19th June 2023 at 11.55pm Show more →