Cleaning Supervisor
Description✓Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure – including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes
✓Across the UK, Pinnacle supports over 300,[Apply online only] homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.
✓Our FM business delivers Facilities Management to homes, public and private sector bodies including Registered Providers, schools, universities and blue light statutory authorities
✓We pride ourselves on placing people at the centre of what we do, while maintaining our values of high quality and excellent customer care.
✓The Role - Cleaning Supervisor
✓Pinnacle Group are looking for an experienced and knowledgeable Cleaning Supervisor to lead a team of cleaners across thre large schools in the Hackney area
✓This is a working supervisor role so the suitable applicant would be overseeing the other cleaners whilst also cleaning their own areas around the school.
✓Hours are Monday to Friday, 3.30pm to 6.30pm
✓Duties/Key Responsibilities
✓To ensure that the cleaning across the Mossbourne school sites is kept to a high standard
✓To comply with the service level agreement and ensure all areas are cleaned each day providing cover if needed when staff absence occurs
✓To ensure appropriate PPE/Uniform are always used during working hours
✓To take instruction and advice from the Area Supervisor and work with site based supervisors and cleaning staff
✓Managing the core functions of the Contract Cleaning and annual Deep Cleaning
✓Contract compliance in line with the contract specification
✓Performance management and development of the Cleaning Team Leaders and Operatives
✓Management of the areas covered by the contract through formulation and implementation of a clear cleaning programme, ensuring that the cleaning specification requirements are understood and that they are maintained to the level required by the contract, ensuring client satisfaction
✓Coach and motivate colleagues to deliver services in line with ours and the Client’s values, contract specification and to the customer’s satisfaction
✓Monitor staff performance and behaviour and address any staff performance or behaviour issues as and when they arise and in consultation with your Contract Manager and Human Resources.
✓Skills Required
✓Experience of leading and motivating a team
✓Take appropriate and decisive managerial action after considering a range of options
✓Work to achieve customer satisfaction
✓Demonstrate enthusiasm and commitment
✓Remain calm, objective and in control in stressful situations
✓Respond positively to and learn from change, be receptive to new ideas
✓Demonstrate flexibility and a willingness to challenge accepted or established practices and structures
✓Pinnacle Group strives to be an equal opportunities employer and welcomes applications from anyone regardless of ethnic origin, gender, disability, age, trade union activity, marital status, religious belief or sexual orientation.
✓We are Armed Forces friendly
✓We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners Show more →
✓Across the UK, Pinnacle supports over 300,[Apply online only] homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.
✓Our FM business delivers Facilities Management to homes, public and private sector bodies including Registered Providers, schools, universities and blue light statutory authorities
✓We pride ourselves on placing people at the centre of what we do, while maintaining our values of high quality and excellent customer care.
✓The Role - Cleaning Supervisor
✓Pinnacle Group are looking for an experienced and knowledgeable Cleaning Supervisor to lead a team of cleaners across thre large schools in the Hackney area
✓This is a working supervisor role so the suitable applicant would be overseeing the other cleaners whilst also cleaning their own areas around the school.
✓Hours are Monday to Friday, 3.30pm to 6.30pm
✓Duties/Key Responsibilities
✓To ensure that the cleaning across the Mossbourne school sites is kept to a high standard
✓To comply with the service level agreement and ensure all areas are cleaned each day providing cover if needed when staff absence occurs
✓To ensure appropriate PPE/Uniform are always used during working hours
✓To take instruction and advice from the Area Supervisor and work with site based supervisors and cleaning staff
✓Managing the core functions of the Contract Cleaning and annual Deep Cleaning
✓Contract compliance in line with the contract specification
✓Performance management and development of the Cleaning Team Leaders and Operatives
✓Management of the areas covered by the contract through formulation and implementation of a clear cleaning programme, ensuring that the cleaning specification requirements are understood and that they are maintained to the level required by the contract, ensuring client satisfaction
✓Coach and motivate colleagues to deliver services in line with ours and the Client’s values, contract specification and to the customer’s satisfaction
✓Monitor staff performance and behaviour and address any staff performance or behaviour issues as and when they arise and in consultation with your Contract Manager and Human Resources.
✓Skills Required
✓Experience of leading and motivating a team
✓Take appropriate and decisive managerial action after considering a range of options
✓Work to achieve customer satisfaction
✓Demonstrate enthusiasm and commitment
✓Remain calm, objective and in control in stressful situations
✓Respond positively to and learn from change, be receptive to new ideas
✓Demonstrate flexibility and a willingness to challenge accepted or established practices and structures
✓Pinnacle Group strives to be an equal opportunities employer and welcomes applications from anyone regardless of ethnic origin, gender, disability, age, trade union activity, marital status, religious belief or sexual orientation.
✓We are Armed Forces friendly
✓We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners Show more →