Care Consultant

DescriptionCare Consultant
Location: Aylesbury/Cambridge/Harlow/Rayleigh
Job Type: Permanent Full Time
Salary: £24,000 per annum
Job Reference: CAMBRIDGE/CC/99
This is an exciting opportunity to join our friendly and fast-paced Care at Home team
We are looking to expand our private homecare services within the Aylesbury, Cambridge, Harlow and Rayleigh areas and this role will be instrumental in this roll out
You will work closely with our Registered Manager to take on new clients and be responsible for their journey with us, from their initial assessment, through to ensuring they receive high quality care from our fully trained care staff on a day to day basis
You will be a key player in recruiting care staff and ensuring they are trained to CQC requirements and able to deliver to exceptional care to our clients in their own homes
If you’re motivated by making a difference in people’s lives and passionate about providing good care, then this could be the role for you.
Benefits of working with Nurseplus as a Care Consultant:
* Salary £24,000 per annum
* Target driven bonus and incentive schemes.
* Company-paid healthcare cash plans including free dental care, optical care, prescriptions, physio and more.
* Company discounts scheme for many high street retailers.
* Discounted gym memberships at over 3,000 sites.
* Employee assistance programme – 24-hour access to confidential advice and counselling.
* Contributory pension scheme.
* Company sick pay scheme.
* Ongoing mentoring and training, including access to fully funded NVQ’s and distance learning.
* Your birthday off
* Cycle to work scheme
* Generous maternity and paternity benefits
The main duties of the Care Consultant role include:
* Be the first point of contact for both new and existing clients and Care Workers.
* Effectively handle initial enquiries from prospective clients and their families.
* Rostering staff to provide a safe delivery of service to clients.
* Liaise with other professionals involved in client’s care.
* Assisting with recruiting new care workers to the team.
* Monitor care workers and carry out supervisions and appraisals.
* Supporting the effective handling of safeguarding, incidents, and complaints as required.
* Ensure the service is working within the standards expected by the CQC.
* Work alongside our Care at Home business development to network and drive new business.
* Work closely with our Live-in Care team to co-ordinate the set up of any Live-in packages for your area.
* To work to specific targets and key performance indicators in order to develop the service.
* To work in liaison with the existing establishment teams in the Ashford and Canterbury branches.
What we are looking for in the successful candidate:
* An excellent communicator with the ability to build and maintain strong relationships.
* Flexible to cope with changing demands and priorities, remaining calm under pressure.
* A Friendly, confident and helpful telephone manner.
* A person with a strong focus on teamwork, and also have the ability to work independently and apply initiative.
* A person with a positive, focused attitude to enable targets to be met and exceeded.
* A driver.
About us
Nurseplus is a national company with a network of branches across the UK
We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers
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£24,000
Cambridge, Cambridgeshire
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Salary Min24000Salary Max24000Contract TypePermanentSalary TypeAnnumAdded10m 9dID3205147