HR Advisor [German-speaking]

DescriptionThe Opportunity:
We have an exciting opportunity for a German-speaking HR Advisor working for a global client on a hybrid-basis [Remote Working plus Stockley Park, Uxbridge].
This position will be responsible for the on-boarding process for new employees and benefits administration for multiple countries across Europe, with a particular focus on German-speaking countries.
Skills and Experience:
* Fluent in German [and English]
* Degree qualified in a related HR-field or CIPD qualified
* Familiar with HRIS systems [Workday/ServiceNow] for on-boarding/off-boarding
* HR Shared Service Centre experience would be an advantage
* A genuine interest and understanding of general HR policies and procedures [EMEA and UK]
* Strong Microsoft PowerPoint, Excel, Word, and Outlook skills
Role and Responsibilities:
* Serve as a first point of contact for employees, managers and HR Business Partners, providing high quality HR advice and guidance related to benefits administration with a focus on excellent customer service on a wide range of HR activities and processes
* Manage the day to day benefit administration by informing providers of changes in an employees’ life cycle and maintaining online benefit platforms across multiple countries in Europe
* Provide subject matter expertise in benefit-related processes, policies and tools
* Utilise HRSM technology to triage, track and manage incoming enquiries and cases
* Create and maintain high quality SOPs
* Have a strong understanding of benefit plans and be the subject matter expert of benefit processes
* Identify process improvements by identifying issues, process delays and quality problems and recommending solutions
* Contribute to the ongoing development of the HR Shared Services FAQ library
* Ensure compliance with appropriate data protection legislation at all times
* Liaise with internal departments and third-party service providers as necessary
* Contribute to wider projects and initiatives within the HR shared Services team
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Features
  • via PAYE]
£21
Uxbridge, Greater London
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Salary Min19Salary Max21Contract TypeContractSalary TypeHourAdded10m 17dID2994628