Facilities Coordinator

DescriptionFacilities Coordinator FTC
 
We are seeking a skilled and organised Facilities Coordinator to join our team on a fixed-term contract, covering maternity leave.
 
As an Facilities Coordinator, you will play a crucial role in the management of our mixed-use estate, which includes residential, retail, leisure and commercial office spaces.
 
Your primary responsibility will be to provide support and coordination in various areas, including property management, tenant relations, maintenance, and administrative tasks.
 
The successful candidate will have strong organisational and communication skills, a customer service-oriented mindset, and the ability to thrive in a dynamic and fast-paced environment.
 
Responsibilities:
 
Support the General Manager and Estate Management Team in maximising the success of the Estate by coordinating and implementing work programs and initiatives.

Assist in maintaining health and safety standards on site by keeping records on the H&S portal, conducting periodic reporting, and following up on necessary actions.

Manage relationships with contractors and service partners, fostering a collaborative and unified approach across Estate Service Partners.

Serve as a point of contact for tenants, addressing their operational queries and coordinating assistance or maintenance requests with the relevant service partners.

Generate reports and coordinate documentation for internal use, clients, and distribution across the Estate, in collaboration with the General Manager.

Conduct monthly and quarterly property inspections, ensuring documentation is uploaded to the H&S portal and following up on any necessary actions.

Manage the finance system by coding and processing all invoices.

Support office management duties, including managing meeting rooms and stationery supplies.

Build and maintain relationships with clients, tenants, stakeholders, and neighbours across the Estate.

Assist the General Manager in the mobilisation of new properties, including setting up filing systems, booking contractors, and updating the onsite team.

Coordinate the accurate payment of utility bills in line with client requirements, working alongside the Utility team.

Notify insurers of any insurance claims, collate the required information, and monitor claim status until completion.

Assist in ensuring adherence to policies, processes, and procedures across the property.

Support the management of retail occupiers, including reviewing occupier documentation, conducting shop front inspections, and monitoring housekeeping.

Key Skills / Knowledge / Experience:
 
Ability to plan and manage your own workload effectively.

Strong teamwork skills with a willingness to support colleagues.

Demonstrated adaptability, attention to detail, and problem-solving abilities.

Proficient in using IT applications and software.

Effective communication skills with a focus on building and maintaining client, service partner, and customer relationships.

Familiarity with relevant legislation and policies relating to Health and Safety and Environmental protection.

Interest in the property industry, including a willingness to develop knowledge of service charges, insurance, and other legislation related to property management.

Interest in developing an understanding of property construction and basic building operations would be good.

Willingness to learn and expand knowledge and responsibilities as the Estate develops
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Features
  • DOE plus discretionary bonus
£32,000
Central London
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Salary Min30000Salary Max32000Contract TypeContractSalary TypeAnnumAdded10m 10dID3199088