Operations Supervisor

DescriptionEast Cambs street Scene have an exciting opportunity for an Operations Supervisor to join their team.
Location: Cambridgeshire
Salary: Basic £35,411 pa Consolidated overtime £7082 pa
Operations Supervisor – This Role:
This role will require you to take responsibility to build and maintain excellent operational service delivery, leading an effective and efficient team, providing support and encouragement to team members.
The post will be based at our operations depot in the district of East Cambridgeshire
You will provide shared directional supervision of a large frontline team [65+] and have direct line management of [20-25] crew members.
Operations Supervisor – Key Responsibilities:
- You will be responsible for effective leadership and co-ordination of the day to day statutory and non-statutory waste collection and street cleansing services
- This involves both logistical, proactive and reactive planning of resources, including crew members, vehicles and waste materials to ensure the service is delivered in a safe and efficient manner with great customer service
- Ensure that necessary corrective action is taken in respect of service variation and service failures within set response times
Quickly problem solve issues such as vehicle breakdowns, lack of staff, road closures and accidents to ensure that the excellent customer service expected at a corporate level is not impacted
- You must ensure the operation runs smoothly and any challenges faced do not damage reputation
- Be part of the Operational Management Team in the delivery of operational plans and projects
- Be required to take part in a rota based team structure which ensures that the early morning operational services and weekend services are rolled out in a timely and efficient manner
Operations Supervisor – You:  
- To be successful within this role you will need to have a real passion for the provision of high-quality service delivery
- You will have experience of working in a fast paced, high risk and challenging environment
- You will be accountable for making sensible and reactive decisions that ensure the services remain fully compliant with waste, transport and health and safety legislation
Additionally you will have;
- Experience of contributing and implementing projects or work plans to improve performance and drive continuous improvement
- Ability to lead a high performing team and communicate clearly and effectively, delegating tasks fairly and motivating staff to achieve their goals
Operations Supervisor – Benefits:
- 25 days annual leave, plus bank holidays
- People’s Pension scheme
- Training and development opportunities
East Cambs Street Scene is an equal opportunities employer, and we welcome applications from all.
Closing date: Sunday 30th July 2023
To submit your application for this exciting Operations Supervisor opportunity, please click ‘Apply’ now
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£35,411
Cambridge
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Salary Min35411Salary Max35411Contract TypePermanentSalary TypeAnnumAdded9m 15dID3199422