Travel Support Officer
Description✓To support the rental management of our bike hangar scheme we are currently working on migration to a new software platform.
✓Key responsibilities: Active travel support
✓* To assist the team to provide, maintain, implement, review and pro-actively improve the services provided by the Active Travel Team.
✓* To respond to correspondence, ensuring Council deadlines are met.
✓* To assist in the maintenance and creation of local IT applications, such as Excel, Access, Word.
✓* To develop general office processes and procedures.
✓* To assist in the execution and development of financial processes and systems.
✓* To ensure that internet pages are up to date and continuously improved as directed by your line manager.
✓* Be the first point of contact for all customer and internal enquiries.
✓* Ensure that the team is represented accurately in all forms of communication.
✓* Manage the arrangements of team meetings, producing and distributing minutes.
✓* Ensure that the highest standards of accuracy and clarity are achieved.
✓* To deal with telephone enquiries for the service.
✓* Improve communication channels with other services to facilitate a better integration of schemes Show more →
✓Key responsibilities: Active travel support
✓* To assist the team to provide, maintain, implement, review and pro-actively improve the services provided by the Active Travel Team.
✓* To respond to correspondence, ensuring Council deadlines are met.
✓* To assist in the maintenance and creation of local IT applications, such as Excel, Access, Word.
✓* To develop general office processes and procedures.
✓* To assist in the execution and development of financial processes and systems.
✓* To ensure that internet pages are up to date and continuously improved as directed by your line manager.
✓* Be the first point of contact for all customer and internal enquiries.
✓* Ensure that the team is represented accurately in all forms of communication.
✓* Manage the arrangements of team meetings, producing and distributing minutes.
✓* Ensure that the highest standards of accuracy and clarity are achieved.
✓* To deal with telephone enquiries for the service.
✓* Improve communication channels with other services to facilitate a better integration of schemes Show more →