Regional Technical Manager - Retail Compliance
Description✓About The Role
✓We’ve got a fantastic opportunity for a Technical Manager - Regional Retail Compliance to join our field based retail team & for the right candidate we’re offering a very competitive industry salary.
✓You’ll be travelling between 92 of our Retail stores across North Wales & Midlands including Holyhead on the coast, across to Cheadle, down to Evesham & everywhere in between! This role will play a pivotal role in upholding all elements of safety and legality and really supporting our stores
✓The successful candidate will be a subject matter expert in one or more of the key Safe & Legal disciplines Food Safety, Health & Safety or Trading Standards and the point of contact for the 82 Retail stores. Supporting Retail Senior/Regional Management they will relish in a role where they have overall responsibility for Safe & Legal, and will work to ensure the safety of our customers and colleagues as well as legality of our Brand.
✓This role supports stores in Food Safety, Health & Safety & Trading Standard matters, knowledge of these areas would be an advantage but full training would be provided to the right candidate.
✓A typical week in this role looks like…
✓Your home will be your base location but you’ll spend most of your time supporting stores
✓Mondays are a big report & meeting day where you’ll engage and deliver key updates to your region. Your week will be driven by the business needs and will include visiting 1-2 stores a day supporting improvement plans, attending meetings, conducting audits and upskilling/coaching colleagues & managers. Depending on location these may require you to stay overnight in a hotel.
✓
✓As the first point of contact for Safe & Legal in your region you will take calls, attend meetings and respond to emails throughout the week. You will build relationships and influence others to support your delivery of a Safe & Legal culture.
✓Virtual Technical Team meetings take place weekly for business updates and to share your experiences with your fellow Technical Managers.
✓With an individual project to deliver you will manage your own diary to ensure business critical activities are managed and your project is delivered on time.
✓Role Responsibilities [this list is not exhaustive];
✓Provide a Safe & Legal management service for Retail stores, support in Logistics may be required occasionally.
✓Proactively attend regional and store meetings, build engagement with the senior teams & share data trends, working with the teams to agree suitable solutions.
✓Manage/coordinate activity where serious safety or legality concerns have been identified and work with stores and sites to demonstrably improve standards
✓Work with stakeholders to manage Enforcement activity, arrange for any necessary support, disseminate information and liaise with Enforcement Officers to reach a satisfactory conclusion
✓Provide a reactive service for serious food safety, trading standards and health & safety issues and incidents
✓Support the central teams by providing timely information and advice
✓Use a partnership approach in order to coach Regional Managers, Store/Site Managers and colleagues in the required safe and legal standards/ general good practice
✓Build strong relationships with the retail management teams in order to be recognised as the main point of contact for all technical queries
✓Build and manage relationships with internal and external stakeholders [e.g
✓Pest Controller] to effectively promote safety and legality
✓About You
✓Desirable Skills and Knowledge [although training will be provided]:
✓One of the following: Degree in Microbiology, Food Science, Food Technology, Environmental Health, or a closely related discipline, or extensive work-based experience.
✓Post graduate experience
✓Knowledge of Trading Standards, Health & Safety and Food Safety legislation.
✓Lead Assessor Qualification / Auditing experience in one or more of the Safe & Legal disciplines
✓Recognised HACCP Qualification to at least Intermediate Level
✓NEBOSH diploma / Member of relevant professional organisation and undergoing CPD
✓In-depth knowledge and understanding of catering, retail or manufacturing in one or more of the Safe & Legal Disciplines
✓An appreciation of the microbiological safety and quality aspects of high risk products
✓A good understanding of food safety, health & safety, trading standards quality / management systems
✓Knowledge of Retail end to end operations
✓Customer focussed with a positive, ‘can do’ attitude
✓Great communicator & reporting / data manipulating skills
✓About The Company
✓15% colleague discount in our stores and online, plus an additional 10% card for a friend or family member
✓Annual bonus scheme
✓Generous holiday entitlement
✓Company pension contributions
✓Private healthcare
✓Perks with over 850 retailers Show more →
✓We’ve got a fantastic opportunity for a Technical Manager - Regional Retail Compliance to join our field based retail team & for the right candidate we’re offering a very competitive industry salary.
✓You’ll be travelling between 92 of our Retail stores across North Wales & Midlands including Holyhead on the coast, across to Cheadle, down to Evesham & everywhere in between! This role will play a pivotal role in upholding all elements of safety and legality and really supporting our stores
✓The successful candidate will be a subject matter expert in one or more of the key Safe & Legal disciplines Food Safety, Health & Safety or Trading Standards and the point of contact for the 82 Retail stores. Supporting Retail Senior/Regional Management they will relish in a role where they have overall responsibility for Safe & Legal, and will work to ensure the safety of our customers and colleagues as well as legality of our Brand.
✓This role supports stores in Food Safety, Health & Safety & Trading Standard matters, knowledge of these areas would be an advantage but full training would be provided to the right candidate.
✓A typical week in this role looks like…
✓Your home will be your base location but you’ll spend most of your time supporting stores
✓Mondays are a big report & meeting day where you’ll engage and deliver key updates to your region. Your week will be driven by the business needs and will include visiting 1-2 stores a day supporting improvement plans, attending meetings, conducting audits and upskilling/coaching colleagues & managers. Depending on location these may require you to stay overnight in a hotel.
✓
✓As the first point of contact for Safe & Legal in your region you will take calls, attend meetings and respond to emails throughout the week. You will build relationships and influence others to support your delivery of a Safe & Legal culture.
✓Virtual Technical Team meetings take place weekly for business updates and to share your experiences with your fellow Technical Managers.
✓With an individual project to deliver you will manage your own diary to ensure business critical activities are managed and your project is delivered on time.
✓Role Responsibilities [this list is not exhaustive];
✓Provide a Safe & Legal management service for Retail stores, support in Logistics may be required occasionally.
✓Proactively attend regional and store meetings, build engagement with the senior teams & share data trends, working with the teams to agree suitable solutions.
✓Manage/coordinate activity where serious safety or legality concerns have been identified and work with stores and sites to demonstrably improve standards
✓Work with stakeholders to manage Enforcement activity, arrange for any necessary support, disseminate information and liaise with Enforcement Officers to reach a satisfactory conclusion
✓Provide a reactive service for serious food safety, trading standards and health & safety issues and incidents
✓Support the central teams by providing timely information and advice
✓Use a partnership approach in order to coach Regional Managers, Store/Site Managers and colleagues in the required safe and legal standards/ general good practice
✓Build strong relationships with the retail management teams in order to be recognised as the main point of contact for all technical queries
✓Build and manage relationships with internal and external stakeholders [e.g
✓Pest Controller] to effectively promote safety and legality
✓About You
✓Desirable Skills and Knowledge [although training will be provided]:
✓One of the following: Degree in Microbiology, Food Science, Food Technology, Environmental Health, or a closely related discipline, or extensive work-based experience.
✓Post graduate experience
✓Knowledge of Trading Standards, Health & Safety and Food Safety legislation.
✓Lead Assessor Qualification / Auditing experience in one or more of the Safe & Legal disciplines
✓Recognised HACCP Qualification to at least Intermediate Level
✓NEBOSH diploma / Member of relevant professional organisation and undergoing CPD
✓In-depth knowledge and understanding of catering, retail or manufacturing in one or more of the Safe & Legal Disciplines
✓An appreciation of the microbiological safety and quality aspects of high risk products
✓A good understanding of food safety, health & safety, trading standards quality / management systems
✓Knowledge of Retail end to end operations
✓Customer focussed with a positive, ‘can do’ attitude
✓Great communicator & reporting / data manipulating skills
✓About The Company
✓15% colleague discount in our stores and online, plus an additional 10% card for a friend or family member
✓Annual bonus scheme
✓Generous holiday entitlement
✓Company pension contributions
✓Private healthcare
✓Perks with over 850 retailers Show more →