Sales Support Advisor
Description✓As a Sales Support Advisor you will be responsible for completing a wide variety of administrative tasks to support our busy sales teams
✓You’ll be responsible for responding to calls and emails within SLA as well as making outbound calls to customer to ensure their equipment has been delivered or to obtain addition information and documents where required.
✓You’ll work closely with the sales team to provide sales agents and partners with pricing, contracts, and account information not readily available to them.
✓This is a great opportunity to develop and enhance your administration skills and work with a wide variety of teams and colleagues.
✓Develop an in-depth knowledge of sales process across all Verastar sales channels
✓Provide support to sales colleagues to ensure compliance to correct sales processes
✓Audit customer contracts to ensure they adhere to R.O.C.O [receipt of clean order process]
✓Support new channel partner organisations through the sales on-boarding process
✓Act as a sales support and administration point of contact for existing channel partners
✓Act as an inter-departmental liaison point for the P.B.T.S [pass back to sales] process
✓Ensure all sales activity complies with regulatory standards, GDPR and quality policies
✓Utilise performance data to identify challenges, trends and improvement opportunities
✓Create excellent working relationships across the Verastar colleague communityWhat you need to have already done to be right for this role
✓A minimum of 12-months demonstrable success in a high-volume desk-based B2B sales, sales support, or customer service role
✓Experience of working with multiple products, price, and contract terms with customers
✓A basic level of understanding of B2B sales processes
✓A basic understanding of regulatory requirements impacting B2B sales organisations
✓Computer literate with experience of sales CRM, and/or Lead Management systems, preferred but not essential.In return for your hard work, you’ll get
✓Core benefits including pension contributions and life assurance
✓Great discounts on 100s of high street and online stores
✓25 days holiday rising to 28 with length of service
✓Your birthday off every year
✓Option to buy up to 10 more holidays and sell up to 5 holidays
✓Cycle to work and travel loans for people wanting a greener commute
✓Wellbeing support including 24/7 access to a GP, mental health support, get fit programmes and free legal and financial guidanceThe important extras
✓Amazing on-site facilities, such as free on-site gym, free parking, subsidised café and to top it off an on-site subsided bar for after-work drinks, quiz nights and social events
✓Opportunities to get involved in charity fundraising and volunteering days through our giving back movement
✓Full time/Permanent contract of 37.5 hours per week
✓Monday to Friday, No weekends and every bank holiday offWhere to find us
✓Our newly refurbished HQ is based in the heart of Sale Moor Village next to Sale Water Park
✓We’re only a stone’s throw away from the M60 and just a short 5-minute walk from the Airport Metro Link line and Sale Town Centre
✓We also have plenty of free on-site car parking as well as a bike locker if you choose to cycle in.
✓What happens next
✓If you’re looking for your next challenge and to be part of our continued success click ‘Apply’ today to take the next step in your career.
✓Across The Verastar Group, we’re passionate about creating an inclusive team and celebrating our diversity
✓We want talented people with great skills and matching values to join our teams.
✓All successful candidates will be subject to pre-employment checks.
✓For more information, please contact Jordan Cadwell from our Talent Acquisition Team
✓#SP
✓#LI-JC1 Show more →
✓You’ll be responsible for responding to calls and emails within SLA as well as making outbound calls to customer to ensure their equipment has been delivered or to obtain addition information and documents where required.
✓You’ll work closely with the sales team to provide sales agents and partners with pricing, contracts, and account information not readily available to them.
✓This is a great opportunity to develop and enhance your administration skills and work with a wide variety of teams and colleagues.
✓Develop an in-depth knowledge of sales process across all Verastar sales channels
✓Provide support to sales colleagues to ensure compliance to correct sales processes
✓Audit customer contracts to ensure they adhere to R.O.C.O [receipt of clean order process]
✓Support new channel partner organisations through the sales on-boarding process
✓Act as a sales support and administration point of contact for existing channel partners
✓Act as an inter-departmental liaison point for the P.B.T.S [pass back to sales] process
✓Ensure all sales activity complies with regulatory standards, GDPR and quality policies
✓Utilise performance data to identify challenges, trends and improvement opportunities
✓Create excellent working relationships across the Verastar colleague communityWhat you need to have already done to be right for this role
✓A minimum of 12-months demonstrable success in a high-volume desk-based B2B sales, sales support, or customer service role
✓Experience of working with multiple products, price, and contract terms with customers
✓A basic level of understanding of B2B sales processes
✓A basic understanding of regulatory requirements impacting B2B sales organisations
✓Computer literate with experience of sales CRM, and/or Lead Management systems, preferred but not essential.In return for your hard work, you’ll get
✓Core benefits including pension contributions and life assurance
✓Great discounts on 100s of high street and online stores
✓25 days holiday rising to 28 with length of service
✓Your birthday off every year
✓Option to buy up to 10 more holidays and sell up to 5 holidays
✓Cycle to work and travel loans for people wanting a greener commute
✓Wellbeing support including 24/7 access to a GP, mental health support, get fit programmes and free legal and financial guidanceThe important extras
✓Amazing on-site facilities, such as free on-site gym, free parking, subsidised café and to top it off an on-site subsided bar for after-work drinks, quiz nights and social events
✓Opportunities to get involved in charity fundraising and volunteering days through our giving back movement
✓Full time/Permanent contract of 37.5 hours per week
✓Monday to Friday, No weekends and every bank holiday offWhere to find us
✓Our newly refurbished HQ is based in the heart of Sale Moor Village next to Sale Water Park
✓We’re only a stone’s throw away from the M60 and just a short 5-minute walk from the Airport Metro Link line and Sale Town Centre
✓We also have plenty of free on-site car parking as well as a bike locker if you choose to cycle in.
✓What happens next
✓If you’re looking for your next challenge and to be part of our continued success click ‘Apply’ today to take the next step in your career.
✓Across The Verastar Group, we’re passionate about creating an inclusive team and celebrating our diversity
✓We want talented people with great skills and matching values to join our teams.
✓All successful candidates will be subject to pre-employment checks.
✓For more information, please contact Jordan Cadwell from our Talent Acquisition Team
✓#SP
✓#LI-JC1 Show more →