Support Worker

DescriptionTristoneNash are pleased to be supporting a reputable Mental Health Organisaiton to appoint a Support Worker, initially offering a 3 month contract with the view to go permanent.
Hours:
The project will be providing support Mon-Friday 9am – 5pm [Flexible]
There is an expectation for staff to cover on call weekends when required
Staff will be expected to cover this service on a rota basis with an allowance payable over and above basic salary.
Overview:
The post holder will be primarily working with tenants across the social housing sector, we provide support to people in their own homes helping them maintain their individual health and wellbeing with the aim of preventing tenancy being put at risk
We work to ensure that any potential housing crises are averted, through ensuring that benefits are in place, or that rent arrears, or tenancy issues are being positively managed
The role also entails to actively participate in the operation of the Rapid Rehousing Support Service and work closely with individuals living in temporary and supported accommodation and to work together in finding suitable accommodation.
Role Responsibilities
* To lead on assessment of needs of individuals referred to the project, obtaining additional information, as necessary.
* To provide a range of social, emotional, and practical support as outlined in support plans
* To support service users to sustain their tenancies and maximise their independence.
* To support service users to maximise their finances, manage their budget and make informed choices
* To effectively manage and maintain a case load to ensure that an effective service is delivered to service users
* To work with the service users to draw up support plans to meet identified needs, and ensure support is delivered in line with the support plan.
* To support service users in moving towards independent living in a recovery orientated way
* To report concerns of tenancy issues / breaches to the Senior Caseworker in line with the Housing Management Agreement
* To review progress and relevance of risk assessments and support plans and update accordingly to ensure that risk is managed effectively, monitored on a regular basis.
* To encourage service users to provide their views on the service, e.g
through feedback surveys
* To liaise with other agencies with and on behalf of service users as part of planned support, to include participation in joint meetings and case reviews, ensuring collaboration and effective support planning
* To support service users to access information and advice in order that they are able to make informed choices in matters that affect them, to promote their independence
Required Experience:
* Knowledge of trauma-informed practice, attachment theory and relationship-based approaches.
* Experience of working within the mental health sector and/or supporting people experiencing emotional distress.
* Experience of involving people accessing services in the design and development of the services they used with a strong focus on listening to people with lived experiences.
* Excellent communication skills
* Understanding of safeguarding for adults.
TristoneNash are acting as an Employment Business on behalf of our client
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£13
West Glamorgan
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Salary Min11Salary Max13Contract TypeContractSalary TypeAnnumAdded9m 14dID3207198