Business Telesales Exec

DescriptionHybrid - Glasgow 2 days in office / 3 days remote
1 Saturday every 5 weeks
Permanent
Job Context
As a Business Sales Assistant you will be responsible for delivering voice and Mobile Broadband connections to Three`s new and existing business customers in line with company targets and KPIs
Maintain communication between Three UK and its key business accounts, with the aim of growing the existing business base by adding value and revenue to our core business
This is a target orientated role dealing with inbound calls from potential Three UK customers and as key point of contact for existing business customer base for additional sales and upsales as well as outbound calls to generate new business.
This is a Hybrid working opportunity where you will operate from Home and our Glasgow Offices with a balance of home and office based working.
Responsibility
Provide a first class sales experience for all existing Three business customers
Maximise and convert potential opportunities to sales to generate revenue to the business.
Save and retain our existing business customers.
Outbound calls to potential Three customers and existing business customers making them aware of the latest products and services
Deliver and maintain outstanding departmental quality standards to ensure first class level of service delivery, irrespective of medium
Deal with general enquiries regarding services offered, pricing information and handset specification
Ensure all customer communication is recorded within the respective records and all calls dealt with in a professional manner
Make an effective contribution to our communication strategy by consistently providing constructive feedback and making our environment a great place to work
Ensure that departmental quality guidelines are adhered to, including the Data Protection Act and Contract terms and conditions
Adhere to company process and procedures such as attendance, internet and email policy
Be fully aware of competitor activity and feedback through line management
Produce regular reports to management on your account development strategy, including your pipelineExperience
Sales Experience
Inbound/Outbound Call Handling Experience
Target and Sales driven individual
Strong negotiation skills with the ability to use Brand and key USP's to promote Three Means Business props and FAB's
Highly effective written and verbal communication skills
Proven ability to develop and maintain an effective network of contacts and build key stakeholder relationships to grow and retain a sales customer pipeline
Experience and competence in the use of MS Office Applications such as Outlook, Excel and Word
Proven track record of Sales experience / achievementsProject People is acting as an Employment Agency in relation to this vacancy
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Negotiable
Glasgow
Image
Contract TypePermanentAdded11m 19dID2859800