CCTV Control Centre Operators – days & nights

DescriptionCONTROL ROOM CCTV OPERATOR – Office Based, Days & Nights
4 days on 4 days off, 4 nights on 4 nights off
Alert Monitoring [part of the AlertSystems Group] needs an additional CCTV Operator to work nights in their Alarm Receiving Control Room in Trowbridge, Wiltshire.
Alarm Receiving Control Room CCTV Operator, Office Based, Nights – the role:
* Observe images from multiple commercial CCTV alarm screens using the latest in remote monitoring technology and software
Carry out investigations.
* Detect security breaches & threats.
* Analyse and investigate security data, record and report incidents and liaise with team mates, security guards, key holders, security engineers and the emergency services during dynamic live security events and situations
* Respond to fire, intruder, CCTV & life support system events.
* Assist in investigations with clients and police forces.
* Assist with remote entry to properties.
* Remotely assist persons in lift entrapment situations.
* Call handling and customer service.
12 hour night shifts including some weekends and bank holidays [4 nights on 4 nights off].
Alarm Receiving Control Room CCTV Operator, Nights – the skills:
* The aptitude to accurately follow laid down procedures for investigation, response and escalation protocols.
* Admin skills to log and store accurate records, actions and data, ensuring precise report generation is always available for analysis and investigation by management.
* Confident telephone manner and good customer service skills.
* Some IT knowledge including Microsoft Outlook & Excel.
* SIA CCTV Operators badge [not essential as training will be provided].
Alarm Receiving Control Room CCTV Operator, Nights – the package:
* Starting salary £23,750 per annum [plus the option of overtime]
* Night Shift 19:00 - 07:00 [4 nights on 4 nights off]
* 20 days holiday p.a.
* Free on-site parking, workwear and Perkbox incentives.
* Permanent office-based work
* SIA [Security Industry Authority] CCTV Operators training
* Immediate start available.
All offers of employment are subject to satisfactory employment references for the previous 5 years and the successful completion of a DBS [police] check
Candidates should live within a 10 mile radius of Trowbridge BA14 8RH
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£23,750
Trowbridge, Wiltshire
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Salary Min23750Salary Max23750Contract TypePermanentSalary TypeAnnumAdded1y 12dID2815887